Ed A.
Worst Cashback rewards site out there
Worst Cashback rewards site out there. First, they tell you a % cash back you can expect. However, when you finally get the confirmation after you shopped it's not even close to the % they originally claimed. Much much lower. Bait and switch if you ask me. Second, when you email their customer service. You get immediate canned response back saying stating they are looking into the matter and will respond shortly. Days, weeks go by with no response back. Horrible customer service. Buyer beware.
Response from Price.comApr 10, 2026
We hear your frustration, and you’re right to expect both transparency and timely support. Cash back rates can vary depending on what’s purchased, category exclusions, or changes from the store at the time of purchase. That said, it should never feel misleading, and we take that feedback seriously. On the support side, you should not be left waiting without a real response. That’s not the experience we aim to provide. We’re going to escalate this issue with our team to take a closer look at what happened here. If you’re open to it, please reach out to [email protected] with your order details, and we’ll personally review your case, clarify the cash back difference, and do everything we can to resolve it quickly.