PreziReviews of prezi.com

Hi there! It is A guide on how not to let Prezi violate your rights: Force a refund via Visa Chargeback ​ ​Prezi renewed an annual plan for €58.08 without a clear advance notice and refused a refund within hours of the charge, despite zero usage of the account. Support agents hid behind internal "no refund" scripts. ​How to protect your rights and get your money back: ​1. Stop arguing with support once they refuse. Take screenshots of your chat and your dashboard showing 0 presentations created after payment. ​2. File a formal Chargeback dispute with your card-issuing bank (Visa/Mastercard) for an unwanted recurring charge with immediate cancellation and zero usage. ​3. File a formal consumer complaint with the California Department of Justice / Attorney General (Prezi is a CA-based entity). My complaint was officially logged in their enforcement registry under file PIU: 1553010. Why report them to the California Attorney General (PIU)? Prezi Inc. is headquartered in California and operates in direct violation of the California Automatic Renewal Law (ARL), Cal. Bus. & Prof. Code § 17600–17606 (specifically § 17602), as well as the California Unfair Competition Law (Cal. Bus. & Prof. Code § 17200). The ARL strictly makes it unlawful to bill recurring charges without explicit prior consent, timely pre-renewal notices (15–45 days prior), and simple, accessible cancellation mechanisms. ​While the AG's office does not represent individuals in private refund claims, they actively track patterns of illegal corporate conduct to initiate state law enforcement actions. Accumulating complaints triggers formal investigations, statutory civil penalties of up to $2,500 per violation, and court-mandated mass restitution. File an official complaint with the California Department of Justice citing the ARL—every submitted file builds collective legal pressure. ​My bank (Česká spořitelna) and Visa ruled 100% in my favor, returning the full 1,449.50 CZK (58,08 €). Prezi’s internal policies do not override payment card rules or consumer protection standards. Use your bank’s chargeback mechanism.

ho fatto l'abbonamento per poter mettere il watermark dell'azienda, sul sito è fumoso e poco chiaro che con l'abbonamento Plus si può solo rimuovere quello di Prezi e non inserirne uno proprio. Bisogna passare all'abbonamento superiore, ho chiesto il rimborso avendo ancora tutto l'anno e questo non è stato possibile, truffa !!

Terrible. Si, hay muchas funciones y lo que te dé la gana pero publicaron en Google una presentación mia sin preguntar. Con información personal y todo. Horrible, Canva es mejor 😠😠😡😡😠😡😡😠😠😡🤬🤬😡😠😠😳😾😾😾😾😾😾🌩🌩🌩🌩🌩🌪⛈💢💢💢💢💢💔💔💔❌❌❌❌❌

Ai is terrible. Customer service terrible when bringing up problems. Don't allow refund if you've cancelled the day of charge and don't intend on using due to the lack of tools and ability on the site.

Virkelig dårlig kvalitet. Man kan ikke engang gemme sine præsentationer i mapper, da det hele bugger. I starten kunne jeg organisere mine præsentationer i mapper, nu kan man ikke. De præsentationer jeg tidligere organiserede i mapper viser sig nogle gang ikke i mapperne. Virkelig dårligt lavet. Yderligere.. så kan man ikke engang kontakte dem på deres hjemmeside, da det kræver at man logger ind, men! når man trykker log in eller sign in, bliver man bare taget til startsiden. Virkelig dårligt

I was wrongfully charged and they refused to acknowledge or refund. Hopeless website. Do even bother to look at- you will pay for something that you will not even end up using! I did not sign up for anything and yet was still charged. I contacted my bank within 24 hours so hopefully this will be made right. But unlawful and disgusting behaviour from the team at Prezi.

Be careful! They used a cancelled card details to take a subscription, despite the subscription not being wanted and cancelled. When informed they refused to refund the money despite the law in UK saying that they must if cancellation was within 14 days of payment, they were informed within 24 hours!! Have informed my bank and will be pursuing this issue through courts if necessary. Given my legitimate request and their use of a card that no longer exists I am very disappointed with their response and approach. They have stated that under no circumstances will they refund my money, I have highlighted the law of the land and await their speedy response, im not holding my breath, and will sue for damages if they persist in flouting the law. Irrespective of how they handle this from this point, it is a disgrace that I am even having to consider going to these lengths. Decent product, shame that despite this they feel it necessary to cheat people out of their money. As with all companies that behave in this manner, it will catch up with them eventually, I hope this helps ro facilitate that.

A complete scam, not worth the money that my 17 YEAR OLD self couldn’t afford, no refunds available upon cancellation no matter what. Shameful considering its a million dollar company.