PreziReviews of prezi.com

I am very upset with Prezi . They have charged me unfairly after the 7 day trial even though I cancelled it on their platform. They charge the subscription at a yearly rate which is very high. Even though I got in touch with them immediately after being charged to explain that I had cancelled and that I hadn't used their services after the trial period , they refused to cancel and refund the amount. They are very unprofessional.

The charged me for a full year a day after my trial ended. I canceled the subscription on the first day after the trial. I contacted them and they told me they wouldn’t refund. I did not use it AT ALL. Do not recommend at all.

I’m extremely disappointed with Prezi’s handling of my recent experience. I cancelled my subscription during the trial period, yet was still charged £270 for a full annual membership I never intended to purchase. Despite contacting support and explaining the situation, I was met with a blanket refusal to refund – no investigation, no flexibility, just a copy-paste reply referring me to their terms and conditions. I reiterated that I had already cancelled and believe the charge occurred due to a fault in Prezi’s system or a failure to process the cancellation correctly. Under UK consumer protection law (specifically the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015), businesses are expected to provide a transparent cancellation process and gain clear, informed consent before charging customers – especially after a trial period. That clearly didn’t happen here. I haven’t used the service beyond the trial and received no notification of an upcoming charge. Yet Prezi has refused to refund the payment and even stated that “further correspondence will not result in a change to the decision.” This dismissive attitude is both unprofessional and legally questionable. I would strongly advise others to avoid Prezi unless you’re absolutely certain of your cancellation being logged. And even then, be prepared for poor customer support and zero accountability if something goes wrong.

I used the 14-day Prezi Plus trial and was not impressed. The Prezi platform is not that good. The layout is unnecessarily complicated, they offer basic features, and the ai features are not as good as other platforms. They also promise to regularly email you to remind you that the trial is ending but only provide a 7 day reminder before they automatically deduct a yearly payment from your account. They do not offer a refund, so be very careful trying this platform.

220 euro kwijt voor niks.. Ik ben een 7 dagen proefperiode gestart. Het abonnement vergeten en de dag van de afschrijving gemaild en aangegeven dat ik de dienst niet gebruik en graag mijn geld terug wil. Dat was kansloos.. 220 euro in het putje. Mocht er iemand een jaarabonnement willen, ik heb er nog eentje.

I Extremely disappointed. have not been able to access my "presentations"

on a plus accés au présentation des autres sur le site , nul !

I signed up for the free trial in haste to unlock a feature i wanted to use, i was informed i would be getting an email before the period ends to cancel my plan, this email was sent but badly formatted and tagged so it ended up in my gmails spam, i was now charged for 2 full years of subscription even though i would qualify for discounts through the education program. This is predatory practice and I can never recommend this product to anybody again. The price is alwo ridicoulous now that AI is used a feature which hardly benefits the user but has increased the price for a simple great app several times over