PreziReviews of prezi.com

Des voleurs avec des abonnements caché coché à l'insu de ses clients

I asked to cancel the trial before the period ended (14 days), but was still charged, still awaiting customer service feedback. Before that, no emails from Prezi in my email nor spam, neither after requesting login reset to see what's happening... So couldn't manually cancel - Felt like I was in a forces workflow to pay.

I attempted the free trial. When I input my bank details, they attempted to take over £273. The trial amount was meant to be £1. So I declined the trial. 2 weeks later they attempted to take £273 again without my permission! Fortunately I managed to stop the payment. AVOID THESE SCAMMERS!

Desafortunadamente, cuando uso Prezi (en forma de edición) en mi tablet, se traba el editor, se hace pequeño, no me deja editar las palabras, no puedo dar separaciones entre ellas. Estoy muy decepcionada del servicio en ese sentido.

Unable to buy subscription from india and all my efforts lost

I like your product. I'm not impressed that I am paying to advertise with your watermark. For the content I produce I am not upgrading my license and I will find a product that is not forcing theirt logo on my presentations.

Each time I go to write a presentation, the amount of templates I can access is less and less, the quality of these are rubbish and basic and to get any support, to simply download or do a voiceover, they want you to upgrade. It used to be the best tool but am going to look elsewhere, Prezi's aim is clearly to extract as much money our of the user as possible.

I initially tried it using my work email and found the tool genuinely useful. However, I later canceled my subscription — which was paid using my personal card — while waiting for company approval to proceed with a corporate purchase. To my shock, I was still charged even after canceling. Because of this unethical billing practice, I’ve decided to pause my request to adopt this software for my team. After checking online, I discovered many other users have faced the same issue and reported the company’s refusal to issue refunds. Please be cautious before subscribing. -Update Their reply Based on the screenshot you provided, the subscription was canceled after the charge took place, not beforehand. You received a reminder email about the trial ending on October 1, 2025, and a payment decline email on October 8th. While we cannot offer a full refund, we can, however, downgrade the account to the Plus plan, which is $228 USD, and refund the difference. My Reply - Still pending a reply. 1. Received Reminder Thur 2/10/25 1:19am 2. Canceled Wed 8/10/25 9:58am 3. Unable to process on 9/10/25 5:29am 4. Successful Charged Thu 9/10/25 7:22 AM