H. W.
Never received product or refund
No product, no response, no refund. I feel completely scammed by this company. The watercolors I ordered didn't arrive in the shipping time they advertised. In fact, 3 weeks later, still nothing. After an initial email answering my complaint and saying they would replace or refund the product, I heard nothing when I emailed back. Their customer service number never has a human answering, all you can do is leave a message. I've done so several times, never heard back. To top it all off, I did a google search and found numerous places selling the same product for less than a third of the price. As the company writes below, I did finally receive the product - 3 weeks late and in a broken case. I have received many packages through USPS, I am well aware that there is a pandemic, none of that explains why this company doesn't reply to emails, doesn't return phone calls, and refuses to refund a product despite repeated requests. If you google "Prestigify reviews" you will discover that this seems to be their standard practice, the website says "Prestigify has a consumer rating of 1.93 stars from 5 reviews indicating that most customers are generally dissatisfied with their purchases."
Response from PrestigifyJan 17, 2021
Hi there, We see your package has now been delivered. We're sorry for the wait, USPS was experiencing some delays due to the logistical issues presented by covid-19. Please let us know if you have any more questions at [email protected] Best Regards, Your Friends at Prestigify




