PreSonus Audio ElectronicsReviews of presonus.com

In general, the products are of good quality, but there are still small flaws in stability. In comparison with other sequencers, everything is very conveniently implemented

Used my AUDIOBOX USB 96 just a few times over 18 months, and had less than six hours on it. Last week I hooked up two mics. #2 input no workie! Back and forth with Cust service, sending documentation and videos for a few days, and finally they said "sorry but you need to send it in for repairs," which would be $85. Not too cool since they cost under $100 for a new one. Nah! No more Presonous stuff for me!

Most unstable DAW i’ve ever used. Maybe they should put more effort in making the program itself work smoothly instead implementing halfworking features from other DAWs. Still hope, but it gets less from crash to crash. Support is there which is good, but it was never actually helpful in solving any problem.

They are a pretty decent company. I've been using their products (speakers, audio interface, DAW) and the quality of the products are also really good. Especially, Studio One made my music production easier and faster. Their CS also responds pretty quickly. I don't have any issues so far.

Presonus Studio One is an absolute great product, but their support is so incredibly bad. They will only answer you once every 2 days, only with unhelpful stuff. I don't know who works there, but they should really do a better job. They will lose customers with support like this.

Presonus is the heart of my studio. Best software, best DAW controllers, overall just great stuff! Highest recommendations

So I have owned Presonus gear for a long time. Going on 13 years. When you could talk to a live person they were great. Now support is awful. I was having issues with Studio One and UC Surface working together after a simple update. They had me do a factory reset, yet forgot to tell me how and where to back up two years of settings. Now I am left high and dry with support regarding the issue, and they really dont seem to care anymore. Sad and very disappointing to say the least.

I've been using PreSonus preamps, mic processors, software, mixers and speakers. Absolutely excellent experience, only needed support twoce in the last 5 years, and they were on it! No complaints, excellent products! I love my Cdl12p cabinets. They are second to very few and I've had the pleasure working with some amazing audio equipment over 26 years.