PrepaidgiftbalanceReviews of prepaidgiftbalance.com

This is the worst card and customer service. I bought this. AES to use with my apple wallet and when I called to register it they said it had a fraud alert due to suspicious use when I only opened and call to register it now I have to wait 10-14 to get a new card sent in the mail before I can use the balance!!

This Company is a fraud!!! Do not buy this card!!! They will not speak with you concerning a card given to you by another person. they also charge a $2 per month inactivity fee. Stay away. There are much better Card Companies to purchase from.

Bought card from major chain company,would not work,called company in foreign land, got a song & dance from them, & said they did "reactivate" the card...not true.....now they are blocking my phone calls...... Crooks...that's what they are ...do not buy another card....from anyone

I can't believe I just received a replacement card today and called the company to activate it and there is a 0$ balance on it! They are telling me the card had already been used- compromised? I just took this card out the envelope tonight after receiving the card in the mail today, and then called them to activate it! This was to replace the first $100 card (there were 2 I bought on separate days ) I bought over a week and a half ago at the grocery store King Soopers. The card I purchased had no 3 digit number on the back- it was covered with sticky crap that I could barely get off. It was unusable. Now I am being told I have to wait 90 days for them to " check into the matter". They are a very fraudulant company! Truth be told yes their website is always broken and does not work. Sadly, With these cards I have never had a problem until this last week , and I bought them all the time for the last two years and never had a problem. I am very angry about this now, and will go to my grocery store and tell them tomorrow. They can pull all of them off the shelves! No more business for this company- complete rip off artists!

This is a FRAUDULENT company! I was told my card was compromised, literally; right after I purchased it! I didn't even have an opportunity to activate it, because the operator told me, she would send me another card in the mail, and I should receive my card in 14 days! 14 days!? I need it today! I read the reviews, from 2019-2022, "after the fact," and 99% of past costumers have negative reviews/experiences from this good for nothing "FRAUDULENT" company! I went back into the grocery store, reported this company to the manager, and she removed all the cards of the shelves!

Fraud. My card was purchased for $100 but only had $10 on it. Their phone number cycles you until they hang up on you. NO email to file a complaint and I doubt the address actually works. 2nd time in a short period (both birthday gifts) we got screwed by this company. Filed a report with the FTC and should file one with BBB. Complete fraud.

Their site is always broken. Feels like a scam.

I purchased a $300 prepaid VISA as a father's day gift from a large grocery store chain. When my father tried to use the card, it didnt work, so he went to the website. To enter the site, you must put in your gift card number. The website would not accept the card number and said it was invalid. He called and was told that the bar code does not match the card number and they can't do anything to help. I called myself and was told the same thing and that somehow they are also able to tell that the card doesn't have any money loaded onto it (which I dont understand given that they claim to not even have this as a valid card in their system). The customer service representative was extremely rude and raised his voice at me for asking questions! They told me I had to take it up with the store that sold me the card, but refused to provide any written information that I could show to the store to help explain the issue. When I contacted the store, they told me that prepaidgiftbalance.com is responsible and to go back to them. No one is taking any accountability, and I don't know how to get my money back.