PrepaidcardstatusReviews of prepaidcardstatus.com

If you get a reward card that comes with something saying to register it at this site in case it gets lost, don't even bother. You'll spend 15 minutes trying to make an account on a website that's barely functional. You're better off just being extra careful not to lose the card.

This is a terrible company. The card will only work if what you are trying to pay for is less than the amount on the card balance. Example: card balance is $50 but merchandise is $60, so you think I'll use $50 on the card and pay the balance with another payment method but it will not allow you to do this. Then the card expires and they say you can go online and pay $12.95 to reissue the card but the website states this can not be done because the card has expired.

Should be a 0-star rating....Toll-free # says 24/7 support, but there are no options to speak to rep and once I enter my card #, it tells me to visit the site and "goodbye". Website keeps cycling me back into log-in and setting new passwords each time, despite using 4 different browsers, confirming identity through PINs, and won't let me contact an actual human through site. How is this company still in business!!??

have a $200.00 card that expired. I know that this money doesn't just dissapear into the nether so I called to get them to reissue a card. They say do it online. So i try to do that but cannot b/c my card expired! Call again and they make up some story about their website still being able to do this. When I say I dont have the option they try to say they dont know what they can do and they are out of options. I ask for a manager and 10 seconds later they say they will mail out a new card. Terrible service!!!

I had a card on which a $89 balance remained. After the expiration date passed on my card, I called them for a reissue and agreed to their terms. They keep telling me the card will arrive but it never does. I communicated three times with them about this, and sent the form they requested, but they keep ignoring me. This company should be closed down.

Would not recommend. 10 dollar reissuing fee and still do not have access to funds on the card because of expiration date, called the customer service number and they informed me it was still not accessible. Use a more reliable service.

Avoid. Terrible website, and after multiple attempts and calls the agent finally said I can't just process for you and it took here all of 10 seconds. Why not do this on the first call? I was looking to have the $50 prepaid card reissued as it went unused during the pandemic. Not surprising.......$10 fee to reissue a simple card. No interest in customers, just in making money that they did not earn. These are exactly the times when individuals and communities should be sticking together. Prepaidcardstatus is instead taking advantage of the pandemic.

Awful. Clearly no interest in customers here. Website repeatedly breaks down at various points. I tried 3 different browsers, mobile vs PC, many different paths and I ran into repeated errors. Using the phone was painful too, slow, repetitive phone tree and in the end I was directed to the website to request a replacement card. The whole process is way too time consuming, probably by design to try and take people's money. Pathetic.