Mariam T.
Roger is the best!
Roger is the best!
Premium Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, Premium Auto Shipping leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
Premium Auto Shipping Inc (premiumautoshipping.com) has 111 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mariam T.
Roger is the best!
Yadian T.
Thanks to Premium auto shipping for the service given and the delivery on time, complete and fast service. I was taken care of by Roger who looked for the best offer at all times. I recommend this equipment to anyone who needs to transport a vehicle from any distance
Gallo Used Cars & Body Shop -.
Working with Marc was pretty easy, definitely recommended.
SHO DIY I.
I needed to move my car, once I got in contact with Dan the process was easy. He gave me a quote and the final price was very close to it. The driver was extremely nice and willing to work with me when I didn't have anyone to receive my car. It only took two days and my car was in the same state as when it got picked up. I would definitely use them again!
Moiz D.
The representative from Premium Auto Shipping gave me a quote of $300 inclusive of all costs, insurance, taxes and any other charges. I confirmed via text with my representative that this is an all in cost and fixed. The morning of vehicle pickup I get a text saying that they will pickup my vehicle but the cost is now $550 - $250 more than what I agreed to. I told them that he had confirmed the fixed price of $300 but he said that no one would deliver the car for $200 paid at delivery. Premium takes $100 fee at signing of the contract. The representative told me the contract i signed was just as estimate and that the price is subject to change. His text to me of a fixed price of $300 did not matter. If i wanted to cancel the delivery they would refund me $100 deposit but charge me a $200 cancellation fee. They are a total scam and unreliable. They get you to use their services by offering a low price and then the day of pickup almost double it. I was hostage to them and had to pay an additional $200 (negotiated down to $500) than i had planned to pay. NEVER USE THIS COMPANY. THEY ARE LIARS AND SCAM ARTISTS JUST TO GET YOUR BUSINESS AND THEN CHANGE THE PRICING AT THE LAST MINUTE.
Response from Premium Auto Shipping IncOct 3, 2023
Dear Customer, thank you for reaching out. As you mentioned, we are an auto transport broker, we provide a quote for the amount we believe it will take to ship your vehicle. This quote is based on thousands of similar shipments. Our services are to arrange transport for the customer's requested route. This means we'll negotiate on the customer's behalf with a huge network of carriers and work with them to service your specific route. We are having thousands of quotes every day and we can’t manually quote them. Every brokerage company uses estimated pricings. We are sorry that the approximate quote ended up being more expensive than expected. We do care about our customers and we are calling each and every one to get the feedback to improve our service. Your satisfaction is our priority! We rely on your understanding!
Gvantsa
great experience , looking forward to work with them in the future !
mark T.
Our Jeep was picked up on time and delivered on time Sam helped us keep in touch with the driver throughout the trip (1300 miles) no issues at all. As to other negative reviews about pricing you are dealing with a broker not a direct shipper. They shop your delivery to other transport companies and give you the best price they can. We were quoted $650.00 we ended up paying $950.00 which was still cheaper than most of the other quotes we got so we were fine with that. What’s most Important Sam at Premium Auto Ship answered his phone and responded to our texts quickly throughout the trip and our Jeep had no damage. This business seems to have many shady companies Premium is not one of them. We had a good experience and would use them again.
Ken
I usually ship my car out a lot. The dispatch Dan is someone who communicates and makes sure everything is going correctly with the driver. 5 stars for Dan.