David M.
The payment system is a joke
The payment system is a joke, have been trying to cash out for several weeks but it keeps failing and they don't have any idea when this will be fixed. A joke of a company.
Premise helps customers unlock a world of ground-level data through a global network of on-the-ground Contributors, data science and machine learning.
Premise (premise.com) has 84 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Claim this listingInternet & Software · El Monte, California
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84 approved reviews, newest moderated first
David M.
The payment system is a joke, have been trying to cash out for several weeks but it keeps failing and they don't have any idea when this will be fixed. A joke of a company.
Harriet
I literally went and completed 3 tasks (to a value of over £20) - each time I completed a task, I got an actual confirmation message saying it had been successfully submitted and was under review. Each task took me around 20-30 minutes to price report in each establishment. Later in the afternoon, all of my submissions were rejected due to being “expired” as apparently they weren’t fully sent (despite getting a confirmation notice for each one). I contacted customer service to sort the issue, only to find myself in a back-and-forth with someone called Micheał - who may as well have been a robot (if he isn’t already) where he didn’t seem to want to address the fact that if the user gets a message with a green tick and says “task completed, your submission is now under review” - then why on earth would we question that it’s not been completely sent?? This took about and hour and a half of my weekend and I paid for parking as it was in the town centre. Only to now be out of pocket because of this scam app! Don’t even get me started on how when I first had it, I had about £10 from completing surveys and then (like what happened to most people) the app updated and I lost every penny of it. Now Micheał has all my price reporting (as I can see the completed form with all my photos) so they have essentially gotten what they were after, but don’t have to pay out because it “expired”? Absolute con! Do not get this app.
Manuel M.
scam currently in Mexico, they no longer pay, they have been rejecting any payment request for about a month, by whatever means. I contact technical support (there are only tickets) and they say that they have problems paying, but they do not solve anything else.
Lynda M.
Trying to cash out $16 for 6 days now. I'm gonna get $ hopefully & get rid of this app!!! Don't waste your time
Angela Z.
Hanno smesso di pagare. Non rispondono nemmeno nella chat
Preston R.
I would give zero stars if possible. Had this app for over a year and never had any problems whatsoever cashing out. These days it flat out doesn't pay. They are "working hard to fix it" for over a month now. Bull$pit, anybody with a smartphone can both send and receive payments on Paypal,Payoneer, and Coinbase (the three cashout options). Highly advise steering clear of this SCAM.
Vimbai R.
You may not become rich but this is a genuine app. When I reach $5 I always withdraw my money via PayPal without any problems. Once did video interview with them and earned $20. Premise is legit
ruby
Spent the last 24hours trying to cash out. And failed everytime. I've thought to come here and see recent reviewers are saying the same. NOT HAPPY. these surveys are low paying to have reached the amount to claim the money I've earned and be told failed. Is poor very poor. I'll be sticking with the others.