Premier ChampagneReviews of premierchampagne.com

Everyone liked the gift, but the delivery was really silow. Not sure I'd order this again.

Premier Champagne has a nice selection of quality champagne. My issue was in the shipping. They offer tracking of the product, which is appreciated. However, they use UPS, knowing full well that those trucks are not air-conditioned. If the champagne has been sitting in a 100° car all day, then it's ruined. I can pay for more expedited shipping, which still doesn't solve the problem of the UPS driver putting my order in the back of their truck at 6 AM and delivering it to me at 8 PM. This scenario happened to my order because I was able to track it. Even my dog food is delivered with an ice pack in it to maintain freshness. Premier Champagne is willing to take the champagne back, but I have to pay additional shipping to send it. The company responded to my email once after inquiring about their shipping practices and never responded again. Overall, this is poor customer service and very poor delivery of a fine product. It's a shame nobody cares about quality or the people they serve anymore.

Purchased a 2013 Belle Epoque w 2 champagne flutes as advertised on your website. Instead I received a 2014 bottle & one of the flutes was damaged. When I called customer service I was told there were no more bottles even though the website was still advertising that u had 29 bottles. I did receive a replacement flute & a paltry 10% discount only after I asked for it. Someone should really be checking to make sure your inventory matches what u are advertising.

My fiancé and I ordered 8 bottles of Moët to give to our Bridesmaids to go along with their gifts that we created for them. We thought the mini bottles would be a great personal touch. When we opened our package we realized that the labels on the bottles were scratched and peeling bc of bad packaging. The bottles were not wrapped individually so they were scrapped and peeling.

I ordered 13 bottles, received only 9, party is Saturday, he said the earliest I could receive it is Thursday. No overnight option or second day. Disappointed. Will not order from here again.