Preet's Barrel Reviews | Read Customer Reviews of preetsbarrel.com

Preet's Barrel Reviews | Read Customer Reviews of preetsbarrel.com

Preet's Barrel reviews

Showing 69 reviews with 1 star · Clear filters

Vadim
Feb 8, 2025
Wrong Bottle Received. Cheaper than what I paid for.
I ordered a bottle of champagne and received a wrong one. The bottle I received was priced lower than the one I paid for. It’s been 2 days, still in the process of getting an actual bottle I paid for or refund. Anything would honestly work at this point, since I have to stress too much because the bottle was not cheap. Even the difference in price would work as a refund. Terrible experience.
Response from Preet's BarrelFeb 10, 2025
We sincerely apologize for the mix-up and any frustration this has caused. We’ve responded to your email and are actively working to resolve this for you as quickly as possible. Your satisfaction is our priority, and we appreciate your patience. Please don’t hesitate to reach out if you need any further updates! Best regards, Preet's Barrel
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Steve R.
Feb 6, 2025
Wrong bottles sent
First shipment was sent with two of two wrong bottles. Second shipment was two of three bottles wrong. I have sent pictures of bottles and box label as per request. I have sent four emails, a phone call, and text with no response. It has been over two weeks since first shipment.
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Ronnie B.
Jan 22, 2025
Still haven’t received my shipment
Still haven’t received my shipment. Tracking is terrible.
Response from Preet's BarrelJan 22, 2025
Thank you for reaching out, and we’re sorry for any frustration caused by the tracking issues. I just checked on your shipment, and it’s currently out for delivery. It should be with you very soon! Please let us know if there’s anything else we can assist with in the meantime. Best regards, Preet's Barrel
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Jim J.
Jan 14, 2025
FAKE JD Old #27… Double Barrel RIP-OFF!!!!!!
Purchased 2 bottles of JD Old #27 "Double Barrel" Whiskey. What they sent me was 2 bottles of "Gold Maple Wood Finish". Price is about $200 a bottle. The Double Barrel (advertised) was $250.00 a bottle. When I received them they were NOT what I ordered. I called and spoke with the owner. He told me that what he sent me was Sour Mash and that was the double barrel. All JD comes from Sour Mash, but aged differently. This idiot lied and tried to sell me something that wasn't true. Tried cheating me out of what I actually ordered. I think he doesn't have any Old #27 Double Barrel; however he is trying to rip customers off. Would not do business with this thief/fraud if he was the last business in the world that sells Liquor let alone JD.
Response from Preet's BarrelJan 14, 2025
We deeply regret the experience you’ve had and sincerely apologize for the error with your order. At Preet's Barrel, we pride ourselves on integrity and customer satisfaction, and this situation does not reflect our values. We understand your frustration and want to make things right. Please reach out to us directly so we can address your concerns and ensure a resolution. Best regards, Preet's Barrel
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Mitch
Dec 27, 2024
Recently ordered a bottle the wrong…
Recently ordered a bottle the wrong bottle was shipped. Only to be told they advertised the wrong bottle. Customer services was poor and Once bottle is returned a credit will be issued. No help in obtaining the correct bottle. Will not order from here again. This business does not do the needful for its customers.
Response from Preet's BarrelDec 30, 2024
We sincerely apologize for the experience you had with your recent order. Your feedback is invaluable, and we’re reviewing our processes to ensure this doesn’t happen again. If there’s any way we can make things right, please reach out—we’d appreciate the chance to earn back your trust. Best regards, Preet's Barrel
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Luke C.
Dec 3, 2024
Bottle of wine looked nothing like the…
Bottle of wine looked nothing like the pictures they present and tell you ypure getting. Was told I'd get a return label to send it back in exchange of another but never received the return label.
Response from Preet's BarrelDec 4, 2024
Thank you for reaching out. We’ve already sent the return label to your email—please check your inbox and spam folder just in case it got filtered there. To ensure you've received it, we’ve resent the label multiple times. Let us know if you need further assistance! Thank you for your understanding. Best regards, Preet's Barrel
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Michael M.
Nov 23, 2024
Still have not received my order
Still have not received my order. Fed ex is terrible and said they tried to deliver, but absolutely did not. Fed ex was supposed to deliver again the last two days and nothing.
Response from Preet's BarrelNov 25, 2024
Thank you for your feedback with us. We appreciate it. Upon checking on our system, your package has already been delivered. We hope you enjoy your bottle. Cheers! Best regards, Preet's Barrel
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Laura L.
Nov 9, 2024
Fed ex damaged my package and now they…
Fed ex damaged my package and now they are sending back to shipper. I cannot reach Preets by phone to get my $ credited back to me
Response from Preet's BarrelNov 11, 2024
Thank you for reaching out, and we apologize for the delay in our response. Our team is available on weekdays, as we’re out on weekends. We’ve already responded to your email regarding this issue, so please feel free to check your inbox for more details. We’re here to ensure this is resolved for you as quickly as possible. Thank you for your patience! Best regards, Preet's Barrel
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