Precision Door ServiceReviews of precisiondoor.net

I had an extremely disappointing and frankly infuriating experience with Precision Garage Door of Southeast Michigan (also known as FB DOOR LLC). I contacted them for what should have been a routine spring replacement on my garage door. Their technician, Daniel Duvall, arrived and clearly noticed that I had two newer vehicles in the garage and that I was in a hurry to leave for an important meeting. I firmly believe this influenced what I now know was an outrageously inflated price. I was told the repair would take an hour and was quoted $1,260. Desperate to get my cars out, I agreed—only to watch the technician finish the job in about 20 minutes. I later did my homework and found that this type of repair typically costs less than half of what I was charged. This felt like a textbook case of taking advantage of someone under pressure. There's no justification for this level of overcharging, and it's extremely disappointing to see a company operate this way. The resident agent listed for this business is Stephen T. Freitas, and if this is the standard for how they conduct business, I strongly urge others to stay far away. There are plenty of honest garage door services out there who won't exploit your situation or insult your intelligence with predatory pricing. I will never use Precision Garage Door again, and I do not recommend them under any circumstances.

Our garage door spring broke on the right side. We stated that on phone before the visit. When technician arrived we were told we needed both springs replaced and the drums. After a “ military discount” and the technician saying he would “ waive labor charge” the cost was $860. He was here for one hour I looked at some similar parts online. Costs of parts would be 1/4 of that. They are very very $$$$$$$$$$$$$. Stay way clear!!!!!!

Disappointing! Called and set up an appointment and asked scheduler maximum charge to replace one garage door spring. She answered with a range going up to a maximum of $360, no other charges. Tech showed up and quote at least double that within five minutes. Normal 16-foot residential door, nothing special about it. How could they get it so wrong? AND, Look at their website for reviews they get 5 Stars, "On their website" what nonsense! On this site and other third party reviews they get a 3 star at best. No just bad service...

Had Precision Garage door come out and give me a price for a broken spring. I wanted both replaced even though only one was broke. It was like taking my car to get the tires rotated and they tell you everything you need that you did not take it in for. The tech inspected the door and gave me 3 different scenerios from $800 - $1200. I said I just wanted the springs fixed and it was $762. I declined the service and called Cornwell Door Service in Lebanon. Cornwell replaced the springs, cables and a few rollers and it was only $505. That was a $257 savings and that included the rollers and cables. The Cornwell Technician that worked there 40 years, said some of the things Precision told me I needed replaced was not necessary.

I wish I had known a few things before working with Precision Garage Doors. Ridiculously Overpriced They quoted me $870 for what turned out to be a simple garage door repair. After checking with several other local companies, I went with one that charged just $150—and they got it done in under an hour. That’s almost six times less than Precision’s quote for the same job! Misleading Ratings Their high Google ratings can be deceptive. Precision has multiple branches across Wisconsin, and their service quality varies depending on the local rep. You might get someone decent—or someone who overcharges and underdelivers. Unethical & Unprofessional When I called about my bent garage door panel, I was worried about potential damage to the tracks and cables. But instead of sending a technician, they sent a salesperson who barely gave any advice and left me thinking I could keep using the door. Big mistake. The damage got worse, just like I originally feared. When I confronted Precision about it, they refused to take responsibility—then had the audacity to quote me that outrageous $870 repair cost. Better Alternatives Exist Avoid Precision Garage Doors. There are plenty of local, trustworthy businesses that won’t overcharge you. If you need more proof, check Reddit—there are plenty of similar experiences shared there.

Actually, this company deserves NO stars. Total scam. So tech quoted me $275 labor only to repair garage door tract; no parts needed. Then I had him replace two photo cells which totaled $150.00. That totals $425.00. Well, the invoice totaled $1,105.30. Why the difference? He charged me for a piece of tin that was not needed. So I had him take it off and put the old one back on. Door worked just fine without it. Then he charged me for another item that was way out of line. I refuse to be scammed. He settled for $575.00 after I had a screaming banchi rant. I have learned my lesson. ALWAYS, ALWAYS, ALWAYS believe people when they write a bad review. Many 1 stars on this company. Believe them!!!

First time using them and never again!!!! First visit after telling them exactly what was wrong the tech said he didn't have the parts to repair after he arrived 2 hours late. The return visit was supposed to happen today between 1 and 3. It is now 5pm and no contact and no one to answer the phone!!!!!!!! I just cancelled our dinner reservations waiting for this bad company to arrive. The office that I used phone number is 941-351-2408

I was going to get a garage door from these people in Brunswick. I decided not to because of some ridiculous down payment they wanted me to pay. I figured that was it. Come to find out they took the check their lender gave them for the job and have yet to return it. I'm now getting my credit destroyed for Late payments on a garage door I never got installed. They refuse to pick up the phone or respond to emails. What a Joke!!!!