Precision Door ServiceReviews of precisiondoor.net

I've had Precision Garge door out once before, about 2 years ago and the service couldn't have been better. The technician was friendly, respectful, polite and knowledgeable. Last week I had both cables come unwound on one door. The technician, Anthony, showed up at around 2:30. I've never encountered a more rude, disrespectful technician in my 72 years. From the get go, he proceeded to, what I can only say, tried to tell me that rewinding would not do any good. That actually i needed to replace the whole entire lift mechanism at a cost of around $750. When I declined, he then proceeded to tell me that my other door cable and spool mechanism would not last long either. I mentioned that I was retired, on a fixed income and he then made some derogatory remark about that. I then told him to just do the work that I asked him to do. He became angry and belligerent and said that he was done, said a few more derogatory remarks and left. I.will not alow Anthony to be on my property again, but I will keep Precision in mind again, when I need service. The last time Precision was here, I left a great review on my Subdivision Facebook page. Thanks for listening.

I have no issue with the tech's knowledge and skill set, but the price is exorbitant. Two springs and two cables which cost less than $200, made my out of pocket cost for the job $810.00 for less than an hr's work.

Very quick and prompt service. But holy cow $450 for six hinges. I guess they have to pay for those tv ads somehow. What a scam company. Sad really.

The phone call and response time to my request for a technician was prompt. My door would not open and I was trying to go to work. The tech began by quoting a new door at almost 7k. after declining he then replaced the coils and charged me 720.00 to install a 69.00 part and was gone in 20 minutes. I repeatedly called to complain but could never get a call back. I would NOT use this company again.