PrecisiondeliveriesReviews of precisiondeliveries.com

The help phone number does not do anything for you .They say the same things all the time go on the web site and write e mails. Picture from the delivery show the wrong address but they still the left my package there. Customers services as a lots of room to improve

Delivery was scheduled for Thursday, then postponed to Saturday. When it finally arrived, they rang the doorbell but didn't give me even ten seconds to answer. They just dumped the package by the entrance, right next to the sidewalk. And they call that a "safe location"—it's the exact opposite.

A discount shipping company, with service that matches its price! If you’re looking for a shipping company that considers ringing the doorbell an optional extra, thinks delivering a package to a neighbor after midnight is perfectly acceptable, and views basic driver training as an unnecessary luxury, look no further—you’ve found a real gem! It seems this company has overlooked a detail that’s essential to the delivery business: delivering a package isn’t just about dumping it somewhere and calling it a day. Apparently, teaching a driver to press a doorbell requires extraordinary skills that are beyond this company’s capabilities. What’s most deplorable is that several complaints have already been filed with Amazon regarding these practices, yet the problem doesn’t seem to have been resolved. As for me, my packages are stolen almost every time because the delivery drivers don’t even bother to ring the doorbell to let me know they’ve arrived. And what about the brilliant idea of delivering to a neighbor’s house after midnight? Because, obviously, what could be more logical than dropping off a package at a time when most people are asleep, without notifying the recipient, and then considering the delivery a success! It seems like this company confuses package delivery with a nighttime treasure hunt. The customer has to guess where their package is, hope it hasn’t been stolen, and, with a little luck, find it at a neighbor’s house—someone who didn’t even ask for it. At this point, it’s no longer just a matter of poor service, but a glaring lack of professionalism, training, and respect for customers. Perhaps it’s time for this company to realize that cutting corners on driver training ends up costing them dearly in terms of trust, reputation, and customer satisfaction. This company doesn't even deserve one star!

Would give zero stars if I could. Delivered package to completely wrong postal code 20 minutes away to someone with wrong name who signed with wrong name. When called for support (at 6:43pm) was told by automated line to call back within business hours of 8 am to 8 pm. Which I was within? Not sure if company is just complete scam and thieves or totally incompetent.

Horrendous delivery service. Waited 2 days in a row because it kept saying failed attempt even though I was home. Now my package says delivered and signed which is also not true as I never signed anything. Wish Amazon would stop using this company!

Completely unreliable service. My shipment was marked delivered but never received, and the company failed to provide any proof. Customer service was dismissive, unhelpful, and avoided responsibility at every step. Being told to file a police report instead of getting actual support says everything about how this company treats its customers. No accountability, no transparency, no professionalism. I would never trust this company again.

Would give 0 stars if I could. "Service" is a joke (Windsor area). I have noted in my Amazon profile to deliver to the side door, the additional comments say ***DO NOT DELIVER TO FRONT DOOR***, my address label reads "my street address ***SIDE DOOR***" and there is now (thanks to these guys) a sign on my front door, eye level from the sidewalk, that says ***ALL DELIVERIES TO SIDE DOOR*** Well, in December and January, they delivered 23 Amazon packages, and each and every one of them has been tossed on my front porch. At least they are consistent? I also have video of a couple of drivers standing on my sidewalk and frisbeeing my packages onto the front porch (just to add insult to injury). I have reached out to Amazon numerous times and each time they assure me they will "talk to the service" and "this will never happen again, we promise" but, no surprise, nothing changes. I emailed customer service at Precision outlining my frustration (including pictures of damaged packages and the communication for where to deliver) and I got, "Please provide the tracking number so we can assist you"...which means they obviously didn't read the complaint (so I sent them all 21 tracking numbers at that time, since they were so interested in "assisting me"). I was told that they were going to "retrain that driver" (because it was only one? and retrain them to what? read? follow directions? do their job with some pride?) so clearly I wasn't confident that any action would be taken. I had 2.5 blissful weeks of no ASL deliveries (only Dragonfly, who ALWAYS follow instructions and take care of my parcels) and then, this week, I received 2 from ASL and wouldn't you know it...both plopped on my front porch in the only part of the porch that has snow. They obviously do not care about the safety or care of your parcels, nor take any accountability. I wish I could bar them from accepting my shipments (Amazon claims they cannot).

This company is subcontracted to Amazon for deliveries and I'm pretty much positive that they don't even have a functioning complaint or issue resolution department. Instead, they want to wait you out. They know that eventually you'll get tired and request a refund from Amazon before the 30-day limit passes. It's a simply genius cost-cutting measure. However, it's also no way to run a company. I can't even estimate how much of my time they wasted. The natural consequence of their process is that I'm now far more hesitant to buy from Amazon and honestly I might cancel any orders that have them running distribution.