Power WizardReviews of powerwizard.com

Thank you service was spectacular

It was easy to change providers and my former provider called to see if they could make an offer to keep me. I told them no.

I used to tell other people to switch to Power Wizard, my experience was so positive. But something seems to have changed, because they downgraded my service level from Gold to Silver without informing me, all due to a supposed billing issue they cannot explain. A new credit card number was provided, yet it did not matter, in terms of resolving an issue which, again, they cannot fully explain. Which means in essence, that they no longer provided the service they once did. Being moved from Gold to Silver is the difference between them doing the job they charge for, and the customer being expected to do so, to the degree it is hard to explain what their Silver level offers. As a result, my bill doubled, while I was under the impression they were still performing the service. And all of this was explained as being due to the fact I have a Mac email account.

First they tell your credit is frozen. Mine wasn't. They tell you they cannot go forward until you authorize them to add deposits. They are a scam.

Signed up with Power Wizard with the understanding that the end result should be to SAVE ME MONEY. After doing so they promptly moved me to a different company not bothering to include any potential end-of-contract fees in their calculations. Now I am stuck with a $500+ cancelation fee from my original provider.

Bought the Silver Tier package just to see how they compared to Power to Choose. Wasted my time. They showed OLD plans that were not available any longer...and I just ended up using Power to Choose in the end.

The prices and the customer service Latinos I love it working with you guys

Hans, call me back! gsommerfield1(at)gmail.com