Connie E.
Ordered a snowmobile sled on December…
Ordered a snowmobile sled on December 5th. I did not receive a tracking number and contacted them twice via chat. Each time they stated they had e-mailed the company who was to ship the sled and they would contact me with a tracking number in 2-3 days. The third time I contacted them was by phone. I was told I would have to wait 2-3 day for a response and I had to insist upon speaking with a supervisor who was less than eager to take care of the issue. I was able to get a refund on Dec 28th. They have very poor customer service and they still list the product as in stock as of Dec 28th.
