POWERSPORTSiDReviews of powersportsid.com

Ordered a product for my snowmobile that their website said would fit my exact model and the product description was universal. I opened the packaging when it was delivered (which was stapeled shut btw) and it did not fit. I called to get a return label and I was told by the customer service representative Monette, she was very nice, that universal means "it was not made for any specific make or model." I tried to explain to her that universal typically means it fits all makes and models but gave up. I was then told there would be a restocking fee. I just wanted to get the credit I could at that point so I carefully repackaged everything and shipped it back in the original box and packaging. I was notified today that the product was deemed to be damaged by the manufacturer and I will not be getting a return credit. No further explanation or even an offer to ship the product back to me?

It was very difficult to find what I was looking for. I called the customer service team and they had difficulty as well. In the end, we decided they did not have the item I was looking for. I then did one search and found what I was looking for. Very frustrating.

Not an actual store, drop ship call center overseas

Order was suppose to ship October 4th arrive October 7th. We're on October 11th and still no part and hasn't shipped out. I've called and they can't give me an answer just waiting on email response from the wear house.

these guys are scammers. send me the wrong pistons. i ordered pistons for a kawasaki teryx 750 and received pistons for a 2000 arctic cat zr 500 snowmobile. because it had been over 30 days they wouldnt do anything. stay far away.

Absolutely worst customer service ever. Chat room is a waste of time because they know nothing about any department. I even had the manufacture of the product contact them and they still cant figure it out. Don’t waste your time with this place unless you like throwing your money away.

absolutely the worst online ordering I have ever experienced I ordered a carb repair kit looked over my order and cost the shipping said 0 i placed my order and was charged 16 dollars for shipping! not revealed until I had payed! i called and canceled my order and was treated very rudely and told it should go through in three to 5 business days! after reading these reviews I will be calling my bank immediately

Placed an order for two helmets and did not hear anything for a week. Had to contact them to find out I would have to wait another 3 days just to find out if they shipped, I canceled the order as they would be late. Two weeks later, no refund, one helmet shows up and they say they are still waiting on confirmation of cancellation two weeks later. Disgusting "that wont happen" attitude from call center people who do not care. Total scam, avoid at all costs.