HitesMites
CONSUMER BEWARE - SCAM!
The dishonest and under-handed marketing practices of this company are not only shameful and lacking in ethics, but downright unlawful. Based in California, it’s the intention of their sales force to of course gain as many motorcycle industry-related businesses to advertise on their website, which is nothing more than a search engine (with an unknown and never searched for dot com extension: “.online”). Unwanted solicitous calls will regularly be made to your business phone line and after you repeatedly state NO THANKS or, DO NOT CALL, they will continue to call merely to pester and harass. When these continued efforts fail and they finally realize they cannot obtain your business, they will mail you unsolicited “free literature” via FedEx with a COD attachment in the amount of $8.95. Incoming COD deliveries, particularly during busy season, could easy sneak by a service or parts department and, not realizing the contents aren’t parts, be paid. This is the anticipation of this company – that your $8.95 business check will reach them. Once you pay this $8.95 COD fee they have not only garnered your checking account information, you have unwittingly enrolled in their $294.00/month subscription service which will automatically be debited from your account “until you cancel”. SCAM! When you realize your mistake in paying this bogus COD and email to complain, you will receive a reply stating: “Your subscription has been canceled” (even though you never signed up for their service). Included in the FedEx packet is a legitimate check, made out to your business, in the amount of $48.95 – return of the $8.95 you paid so they could unlawfully obtain your checking account information, plus an additional $40 so you can “have lunch on us.”
Response from PowerSports.OnlineMay 30, 2019
If you happened to have had a bad experience with PowerSports.Online, we would like to hear from you. We have assisted members of the Motorcycle and PowerSports Industries with marketing services for over 40 years and thousands of industry members have enjoyed "Lunch on Us" in 2019 with no issues. Your "review" contains many FALSE claims. So many that labeling it a "review" is questionable at the least. Regardless, here is one of many points that is incorrect in your "review": WE WILL NOT ship a Media Kit and $40 unsolicited. During a marketing campaign we will offer businesses some type of perk to take a 30 Day Free Trial of our Premium Marketing Services based at our website PowerSports.Online. Currently we will pay a company $40 for their time in reviewing the materials we send, check out their listing and website at minimum and then contact us during the free trial. After one of our reps speaks to a company that is interested in the offer, we have a quality control agent call the company right back to verify that the company is minimally interested and that they understand the $40 offer. At least 24 hours before shipping a media kit to the a company, we send the company a "Thank You" email or fax which once again reviews the $40 offer as well as gives the company our contact information. If that company doesn't have an email or fax we will text it to them. We want to make sure the company understands the offer. Lastly, if we haven't heard from a company prior to the end of the free trial period we will, as a courtesy, create and send out a reminder that the free trial is ending. This gives the business plenty of time to decide whether or not they want to keep the services past the free trial. We will let a company's free trial extend up to 90 days if the company needs it due to being busy. All they have to do is ask. Once again, please contact us via our website. We look forward to hearing from you.