Nitsan S.
A Complete Failure and a Client Nightmare
PowerMyAnalytics is hands down the worst SaaS product I've ever had the misfortune of paying for. The connectors are constantly failing, rendering the service completely unreliable. What’s worse, their so-called "support" is an absolute joke—robotic, unresponsive, and utterly useless. I paid for an Enterprise yearly plan expecting a professional experience, but instead, I’ve been drowning in errors and excuses. This platform has not only wasted my time but has also caused embarrassment with clients who rely on the reports, which are consistently riddled with issues due to PMA's failures. If you’re considering using PowerMyAnalytics, think again. It’s a complete disaster of a service. Save yourself the headaches, frustration, and damage to your reputation. Stay far, far away!
Response from Power My AnalyticsSep 16, 2024
Hi Nitsan, I’m sorry to hear that you’ve had a frustrating experience. We pride ourselves on being responsive and available to address any concerns. Our records show that our team has been in regular communication with you, including setting up a call to discuss your specific issues in detail. Our team worked diligently to resolve this matter and provided you with a refund as requested. We thought we had resolved your concerns. I see that you recently signed up for another year-long subscription with us. This renewed commitment means a lot to us, and we remain dedicated to ensuring your experience is a great one. We want you to know that we're always here to help. Please don't hesitate to reach out. Jason Head of Technical Support Power My Analytics