Al M.
Great until you need help
What I like: PMA has a better pricing structure than SuperMetrics, although if you go over your limits prepare for some pretty decent additional charges. What I dislike: The customer support experience is pretty poor. Don't use PMA for critical processes, like accounting, because if things go wrong then the support team take days to respond. We have an on-going, critical issue that hasn't been resolved over a week after raising it.




