ZoNotHappy
wouldn’t refund 3 months of charges when I’ve never even logged into the app
Wouldn’t refund beyond 1 month charges of over $200+ in charges to my bank account, claimed there was no way for the software to have been linked to my PayPal card without my knowledge. Claimed they had tons of data to prove I used it, yet couldn’t tell me why I’d never signed into the interface before, they have those numbers as well, I’m sure. Will be filing BBB complaint.
Response from Power My AnalyticsAug 12, 2022
We are sorry for your frustrations, but we can see that you: - Created an account with us using your Google email to sign-in - Connected to 3 marketing platforms (Facebook, Google and Twitter) to pull data into your data warehouse - Added your PayPal account to approve the transition from a free trial to a paid subscription - Continued to use our service for several months without cancelling We incured costs by warehousing your marketing data over several months. We refunded your most recent payment, which we belive is a fair compromise.




