PowerEngines.comReviews of powerengines.com

Response from PowerEngines.comFeb 13, 2026

Hello, We’re sorry to hear you’re experiencing issues with the engine. Please know that we have a dedicated Claims Department ready to assist and work toward a resolution for any customer concerns. Based on the information provided in this review, we’re unable to identify which order this relates to. If you could please contact us with your order details, we would be happy to look into this right away and better assist you. You can reach us at 877-900-2695. We look forward to helping you resolve this matter.

Response from PowerEngines.comFeb 17, 2026

Thank you for your feedback! We are glad to deliver a good product with a quick turn around time!

Response from PowerEngines.comFeb 13, 2026

Thanks Gary. We pride ourselves on quality products and fast shipping times. Please let us know if you need anything else :)

Response from PowerEngines.comFeb 2, 2026

Thanks David. We try to ship every engine within 24 hours and choose the shipping carrier with the best transit time to your region. We are glad to be able to get the engine there quickly! Thanks again for choosing Power Engines! :)

Response from PowerEngines.comJan 30, 2026

Thank you for taking the time to leave your feedback. We want to take a moment to clarify the situation. Our warranty terms are clearly outlined and always available here: https://powerengines.com/pages/warranty The initial issue reported was an engine knock. When we asked for supporting information, we were then told the engine was seized, and the photos provided showed that the engine had already been disassembled with the head being removed from the lower end and parts removed. As noted in our warranty, disassembly or permanent modifications void coverage. We sell complete engine assemblies, and if the engine had remained intact as it was purchased from us, we would have been more than willing to exchange it. Unfortunately, we’re unable to accept or warranty an engine once it has been taken apart. We understand how frustrating this situation can be, and our intention is never to leave a customer feeling unheard. We do our best to be consistent and fair while standing by the terms that apply to everyone. We appreciate the opportunity to explain our side and hope to work together again in the future.

Response from PowerEngines.comJan 26, 2026

Thank you for taking the time to share your experience! We’re glad to hear the engine arrived quickly, installed without issues, and is running exactly as expected. It’s great to know that the delivery, performance, and pricing exceeded your expectations. We appreciate you following the break-in guidelines and wish you many miles of reliable performance ahead. Please don’t hesitate to reach out if you need anything in the future!

Response from PowerEngines.comJan 22, 2026

Hello, We feel this review is misleading, as we stand 100% behind our products and our clearly stated terms and conditions, which are agreed to prior to purchase. Unfortunately, the item was not installed by an ASE-certified shop, which voids the warranty per our policy. Despite this, we still made every effort to work with you and provide possible resolutions for the concerns you reported. Our last communication took place prior to the Christmas holidays, at which time we presented several resolution options. You indicated you would take time during the holidays to decide how you wished to proceed and would follow up with us. We did not hear back until this review was posted. We remain committed to assisting you in the spirit of resolution and are still open to working with you if you choose to move forward. Please feel free to reach out to us directly so we can continue the conversation. We look forward to hearing from you.

Response from PowerEngines.comJan 19, 2026

Thank you so much for your kind review! We’re glad to hear that the communication, packaging, and delivery met your expectations and that the engine is performing perfectly. Customer satisfaction is our top priority, and your recommendation means a lot to us. We truly appreciate your business—please reach out anytime if you need anything in the future.