POWERBOOKMEDIC.COMReviews of powerbookmedic.com

i bought a used part from this company. They said after I complained it isn’t working that they tested the product and sent it in working condition. 20% of the keys on the keyboard type the wrong letter if they work at all. I press “B” and it types “bxcnv”. I type the ‘ amd it mutes my volume. I can turn down brightness but not bring it back up. They claimed to send me a working keyboard. I installed my logicboard to a working MacBook I borrowed and it works fine. I installed the logicboard from the borrowed MacBook and it does the same problems. They say send it back, and what pay more postage, get 15% knocked off from a restocking fee. It don’t work And these guys will sell it to someone else by the sounds of things.

Ordered part for Macbook air. price was great. shipped on time. no problems so far.. hopefully I won't have to try out the warranty. parts were used and showed signs of being removed, but worked fine. ordered USPS - packaging was good. shipped from Alabama

I ordered a logic board from them and within 15 minutes I received an email stating that my order had been cancelled. When I called to find out why they told me that my bank had not honored the charge because I told them to ship it to a different address from my billing address. I called up my bank and they told me that it WAS NOT their policy to stop charges from going through because the shipping address was different from the billing. Not only that but the charge DID go through as the money WAS deducted from my account. So the money comes out instantly but now, because of Powerbook medics policy, I have to wait 2-3 days(possibly more) to get the money back so I can try to purchase the part again. This whole mishap will hold me up for a week or more. No other merchant has ever given me a problem about shipping to different addresses. So needless to say, if this is PBM's policy, I will not be trying to do business with them again. This was unacceptable!

My issue with this company is their qualifications regarding resellers. I am a state, IRS computer reseller for the pass 25 yrs. contacted Powerbookmedic regarding reseller application. Well instead of them asking for your yrs of experience, certifications an/or state certs, they wanted to know if you have placed 5 or more invoices with the company an if so you QUALIFY. Why not just ask for a $500.00 application fee. What a bunch of CRAP.

Bought four rubber feet for my macbookpro - they where send by ordinary post to Denmark in the EU. No problems what so ever :)

They listed a product as "brand new" and sent us a used (scratched, etc.) product.

This is a terrible company. After sending in my near-new computer with a minor crack to the screen, and expecting a replacement, I was not contacted for 3 weeks with an assessment. It then took another 2 weeks for them to "fix" it, and at that point I received an email saying that the hard-drive no longer worked. This computer was up and running perfectly before I sent it in but now I have to pay (another company) to fix it. I shipped my computer in the original box I had it shipped to me in, but I still received a 10 dollar "bad box" fee, which is decided single handedly by the company, with no customer input. Now, I have been waiting to receive my computer, and UPS comes and needs someone over 21 to sign for it, so I still cannot receive it. I am 19, and the company knows I am 19, yet they still made it so someone over 21 has to sign for it, so now I'm not sure if I will ever see it again. Bottom line, do not use this website, it is a complete scam and a money stealer.