Ksenia
The annual charge from Postureletics…
The annual charge from Postureletics came as a complete surprise to me. I originally registered through a trial offer and did not plan to continue using the service afterward. Once the trial period ended, I cancelled my subscription shortly after. Despite that, I was still billed for a full year. I contacted their support team right away to explain the situation and request a refund, but they declined without offering any flexibility. Since I had no intention of continuing and did not actively use the service beyond the trial, being charged in full feels unreasonable. There was no clear or effective reminder that would have allowed me to avoid this situation. This experience suggests a lack of consideration for customers who choose not to proceed after trying the service.
Response from PostureleticsOct 20, 2026
Hi Ksenia, Postureletics is a subscription app. Which means that once you subscribe, it will be renewed automatically (much like Netflix, Disney+, Duolingo and all the other subscriptions), and the subscription can be cancelled any time in the app or by email. Our money-back guarantee covers the first 30 days of the original purchase and does not apply after a full year period of app access. Daniyar, founder of Postureletics



