Post PlannerReviews of postplanner.com

Josh was very helpful and solved my issue with one text. Also, they are very responsive. Got an answer to my issue in 15 minutes. I will take that everytime.

Great work and excellent customer support.

I haven't had time to fully use the app. I reached out to customer service via email and my cancelation request was handled immediately. Josh was very nice and professional in his emails. I will give them a try in the future. I see some negative reviews. They can't please everyone all the time. But I can tell they really do try, and

Supper helpful support team and easy to use interface. The value for money you get with Post Planner is brilliant, I would recommend it to anyone, especially if you have a lot of accounts to manage/ are an agency etc.

I had a problem, and their DEVELOPERS. Yes, not just the support team is working on solving it. They're literally changing code to fix this for me... That's top-notch support.

Excellent customer service!

Post Planner has been great so far! Easy to use and any questions answered quickly. Joshua has been very helpful and pleasant. Thank you!

Here's my honest review about postplanner. I was testing it out as I wanted to see the results on one of my pages when scheduling content. The goal was to test it out for 30 days, see "better" results than what I usually get and then do a video about it on YouTube to try get people to use it. After 30 days, my results were worse and my revenue from facebook wasn't as good. The views went downhill as well. I was also posting a lot more so in theory, I should have made 2-3x the revenue from facebook. I believe Facebook knows when you're using a scheduling tool and penalises you with lower reach, etc. In saying that, I tested it out, didn't get the results I was looking for. I paid for 1 month which is all i wanted and then cancelled. (Pretty sure he gave me 2 months for the price of 1) so I could test it out which was nice. After the 2 months, I was charged another "about $140AUD" or something along those lines. In most softwares/tools, there's a cancelation button. You press it, it cancels your subscription and that's it. It's easy. With Post planner, there isn't. I tried to cancel and a box came up on why I was cancelling or leaving. I put my answer in, hit enter and thought that was it. What I wasn't aware of, you actually have to email Josh to cancel. I've used hundreds of different tools/softwares and not once have I ever had to email them to cancel. I ended up emailing Josh as I was confused AF and he refused to give me a refund even though I showed him evidence I tried to cancel. I also didn't use the app after I tried to cancel either. As he refused to give me a refund, I had no option but to contact my bank. I got the money back and he blocked me from using post planner. I find the whole situation really weird as I was literally trying to help him get more people to use the app as I saw a lot of value in it for creators and people on Facebook. The reason why I know he blocked me was because 20 minutes ago, I wanted to pay for 1 month so I was able to do some YouTube videos on the software as I still believe it's great value for marketers to use. Soon as I was on the website, it said I was blocked. Just find the whole situation weird as when I first contacted Josh, he seemed like a nice, genuine guy and in this industry, it's rare to find nice people. It's why I wanted to do some youtube videos on it. There's a few cons with the software. I won't mention all of them. Main ones being the pages I actually wanted to see the posts on, they were non existent. And those pages were the most important to research. The data is also not true in many cases. I have one of the most viral animal pages on Facebook so my posts should be all over postplanner when I type in the animal It's not. In fact, literally none of my posts were showing up. I saw maybe 5 of them. But considering I have thousands and hundreds of them have millions of views each, they should be everywhere on the app which they aren't. Instead, a lot of random posts were coming up so that tells me they have some data but not everything. Still helpful for most people though. And obviously a lot of pros as well. Scheduling tool is easy to use but more importantly, the fact you can find posts in your niche and recreate them is great and that alone, the app is well worth it in my opinion. Highly recommend anyone to test it out and hopefully it works for you :)