ActiveCampaign PostmarkReviews of postmarkapp.com

I bought some shoes reve caovilla , I suspect they where fake I contact the team and they told me it was real , I went to the store and they told me it was so fake ! This was their answer , they pretty much laught at my face ! And I just lost 600 dollars ! This was their answer! Not cool this it’s a scam company ! My friend got Loro piano and they are fake too ! They don’t have qualify personal , either specialist to check for cases like this once they mess up ! You pretty much lost your money Hi Helen, Thanks for your email. We assure you that this item has passed our authentication inspection. Kindly note that boutique personnel may not be qualified to authenticate merchandise due to their limited knowledge and resources. Typically, boutique personnel are advised not to provide any authentication for items purchased outside of their stores. If you are not satisfied with our decision, you’re welcome to have the item authenticated by a professional 3rd party authentication service. Please note that any costs incurred by doing so will be at your own risk. We'd be more than happy to investigate further if you can prove this item is not authentic. Thank you! Best, Joseph

I have used and recommended Postmark for years in various companies due to their excellent support and delivery service. However, things have changed since ActiveCampaign took over. As I feared, the deliverability and support quality have declined. After weeks of waiting for them to address a deliverability issue that their so-called monitoring system failed to detect—similar to the problems I experienced with ActiveCampaign—the support team took days to respond, often providing more questions than answers. This pattern continued for weeks until I pointed them to the underlying issue. Unfortunately, the problem remains unresolved, and I no longer consider this company trustworthy for email delivery, and definitely not worth the premium price they ask for it. They have successfully merged with ActiveCampaign and adopted the low-performance culture that has come to characterize them.

Stay away — we imported literally CUSTOMERS that placed orders on our site and our account. We didn't send anything for a couple weeks and tried logging in again on Friday morning to send another marketing campaign, all was well. AFTER we sent it, they "temporarily suspended" my account "for my own good". Our spam rate went to 0.16 the first time we sent a marketing campaign to all subscribed customers. We later discovered that we were sending to customers who we hadn't emailed in several years. Contact support, get it lifted and send the campaign. right? Wrong! They don't have a phone # or even a live chat system. You have to submit a support ticket and wait for a response. Today is Monday and I'm still going back and forth with them. If I hadn't already invested a huge chunk of time getting this account up and running I would have already given them the finger and bounced. The last thing I read from them is them asking for proof that the contacts were opted in.... we have date/time/ip address for every contact, but that would just be their order information since our opt-in process is only a check box on the checkout page. Just save yourself the headache and stay away. I never write negative reviews but after wasting multiple days and still not being able to send despite being a paying customer, I sincerely just wish to warn future victims.

Very bad services, I've been praying for them for a week to talk because I've reduced the number of subscribers and I have to pay less (the subscription payment is made according to the number of subscribers) and I can't go from the current level to another, unless I talk to someone, but they refuse to talk to me

10+ hours of downtime and no ETA available is UNACCEPTABLE, just stay away, it's way too expensive for the crappy service they provide. I had monetary loss due to lack of delivery of emails in my company.

Pure scum, with a side of cancer. They trap you into their platform, won't let you remove your credit card. This kind of practice should be illegal, its 2022, come on. Enough with the gray hat scams.

Very bad service, we read the terms and service and we did not do anything contrary to their service, but they rejected us, without explanation and we still send them and they did not answer, we have to do this and give them a bad rating because they deserve this. I hope they answer us or explain why.

Customer service never responds to us and we are ignored .