Post GuardReviews of postguard.com

There was no tracking number provided prior to receiving the bollard covers. Upon accessing the status of the items via the website showed "pending" which caused me to believe the order had not even been shipped yet. When I did contact customer service they responded promptly letting me know the tracking status and they were to be received in that same day. I was also provided a time to expect them. The customer service was appreciated making the one star a two star moment.

1. No order confirmation was received after entering the order through the website 2. The bollards were shipped to the billing address, not to my contractor who is 200 miles away and was entered as the shipping address 3. I now have to wait for them to be installed because I have to take them to my contractor

The order took much more time than expected. My customer was not happy with shipping time.

During cold weather, the post guards were extremely difficult to handle. The post guards damaged easily and significantly when bumped by cars. Staff have always been courteous and helpful when we've spoken with them.