T
Always great customer service
Always great customer service! Can't recommend them enough!

PostFromUS is a US-based package forwarding service with a virtual mailbox for people living outside the United States who need reliable access to US parcels and mail.
PostFromUS (postfromus.com) has 16 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Shipping & Logistics · Cleveland, Ohio
Excellent

Shipping & Logistics · West Chester, Ohio
Excellent

Shipping & Logistics · Columbus, Ohio
Excellent

Shipping & Logistics · Independence, Ohio
Excellent
Showing 10 reviews with 5 stars · Clear filters
T
Always great customer service! Can't recommend them enough!
Malachi K.
At first was skeptical because of bad reviews but honestly it went very well they communicated with me whenever I had questions and got my package to me very quickly and at good cost considering I live in hawaii so I highly recommend!
Response from PostFromUSAug 25, 2026
Thank you so much for giving PostFromUS a try and for sharing your experience! We’re glad our team was able to answer your questions and get your package to Hawaii quickly and at a reasonable cost. We really appreciate the recommendation and look forward to helping you again!
Steve W.
RECECEIVED MY PACKAGE A1
Response from PostFromUSFeb 10, 2026
Response from PostFromUS, Thank you for the update and for taking the time to revise your review. We’re glad to hear your package was received successfully and that your experience ended on a positive note. We appreciate your feedback and the opportunity to assist. - PostFromUS Support Team
Carlos R.
Great service
Response from PostFromUSJul 22, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Your support means the world, and we look forward to helping you again in the future!
IL S.
My Amazon packages arrived very soon after the order to the Beachwood adress, on the first of July I received messages and photos of the content, everything fine so far. When trying to get my parcels sent to my homeadress I noticed that the adress in the system was completely incorrect. I tried to change it , update it, add a new adress, nothing worked. I have been unsuccessfully trying to contact the company by phone (no answer or faulty number, depending on which number you dial), and by mail but all I received was an unuseful note that does not bring about any advancement in the issue. The turn-to mail adress that was given in the answer that I received does not exist. So what could I do more? I really do not like to write negative feed-back, and according to what I read about the company they are recommendable. But I see no way to get in touch with them to resolve the issue. I would be very happy to receive advice. Today I found another adress in one of the answers to negative reviews on trustpilot and sent a request for help to this admin mail adress. Hopefully this one will lead to a solution.... Update: One hour after this review was posted I was contacted by the company by mail as well as by whatsapp. The suggested actions advanced the process (part of the packages are in the consolidation process now) but still the problem with the invalid adress hasn't been resolved. I tried to send a single package - and got caught in the same old trap. "Adress can't be found"- so the problem is ongoing. Further update: PostfromUS has made more efforts and this time it was successful!!! The communication went through Whatsapp, I was able to send screenshots and a videoclip of the issue I had. The staff took over in my case In addition to that I received a huge discount in shipping fees as a compensation for the frustration I experienced - thank you PostfromUS! The package is on its' way. Will update as soon as the packackage arrived! Update: All of the ordered items arrived safely and in good condition! Thank you PostfromUs, without you I wouldn't have been able to receice them!! I upgrade my experience to full points since you worked hard to turn my experience around as you promised!
Response from PostFromUSJul 15, 2025
Thank you so much for your thoughtful and detailed review! We're truly sorry for the initial frustration you experienced, and we’re incredibly grateful for your patience as we worked to resolve the issue. It means a lot to us that you recognized our efforts and gave us the opportunity to turn things around. We’re especially glad that WhatsApp communication helped streamline the process and that your packages arrived safely. Your feedback helps us continue improving, and we’re always here if you need anything in the future. Thank you again for trusting PostFromUS! — The PostFromUS Team
Roy De J.
Excellent service and fast
Response from PostFromUSJun 30, 2025
Thank you for your kind review!
Alex Rios R.
Easy experience, customer service, even a video with instructions. Lots of shipping partners. Usps,FedEx,ups dhl,among others. Try it you will be thankful you find it. PostFromUS The only real option.
Response from PostFromUSApr 16, 2025
Dear Alex, Thank you so much for the amazing review! We're thrilled to hear that you had a smooth experience and found our customer service and instructional video helpful. We work hard to offer flexible shipping options and make international forwarding as easy as possible. Your support means a lot to us—thank you for choosing PostFromUS! 💙
Alex L.
Immaculate service as always! Really appreciate their attention to all the nuances associated with my shipments
Response from PostFromUSMar 17, 2025
Thank you so much for your kind words! We truly appreciate your trust in us and are always happy to take care of every detail to ensure a smooth shipping experience. Looking forward to assisting you again soon!