T
Always great customer service
Always great customer service! Can't recommend them enough!

PostFromUS is a US-based package forwarding service with a virtual mailbox for people living outside the United States who need reliable access to US parcels and mail.
PostFromUS (postfromus.com) has 16 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Shipping & Logistics · Cleveland, Ohio
Excellent

Shipping & Logistics · West Chester, Ohio
Excellent

Shipping & Logistics · Columbus, Ohio
Excellent

Shipping & Logistics · Independence, Ohio
Excellent
16 approved reviews, newest moderated first
T
Always great customer service! Can't recommend them enough!
Michael L. N.
***Update*** They reached out to me and gave me a 10% refund after this review was posted and asked me to take it down. ****Original Review It's not easy to get a hold of these people. I paid for 2nd day shipping which took 2+ days to arrive at FedEx, ultimately delivered 6 days later. Offered me 10% off next purchase, instead of a refund of 10% which makes more sense to me.
Response from PostFromUSAug 25, 2026
Thank you for updating your review. We’re sorry the shipment took longer than expected. While the carrier transit delay was outside of our direct control, we understand your frustration, particularly after selecting a faster shipping service. After reviewing the situation, we reached out and provided the 10% refund you requested instead of the previously offered 10% discount on a future purchase. We’re glad we were able to address your concern and appreciate your feedback.
jordan S.
DO NOT USE. I did not receive my packages, I paid $175 for two small packages that I purchased from Amazon for ($125) to be delivered to Ukraine. They sent me a link to US post office. The link says every day attempted delivery. I am retired and I stayed home for a week. No delivery, no notification by phone, or in the mail box. I sent two emails and I get automated response we will contact you in 24 hours. No one contacted me. Do not use very expensive, unreliable and unresponsive to customer service
Response from PostFromUSFeb 19, 2026
We’re very sorry to hear about your experience and understand how frustrating this situation must be. Our records show that we have sent several email attempts to contact you regarding your shipment and to help resolve this matter, but we have not yet received a response. We take customer service seriously and are fully committed to assisting you. Please contact us directly at [email protected], and we will personally review your case and work with you toward a resolution as quickly as possible.
Malachi K.
At first was skeptical because of bad reviews but honestly it went very well they communicated with me whenever I had questions and got my package to me very quickly and at good cost considering I live in hawaii so I highly recommend!
Response from PostFromUSAug 25, 2026
Thank you so much for giving PostFromUS a try and for sharing your experience! We’re glad our team was able to answer your questions and get your package to Hawaii quickly and at a reasonable cost. We really appreciate the recommendation and look forward to helping you again!
Steve W.
RECECEIVED MY PACKAGE A1
Response from PostFromUSFeb 10, 2026
Response from PostFromUS, Thank you for the update and for taking the time to revise your review. We’re glad to hear your package was received successfully and that your experience ended on a positive note. We appreciate your feedback and the opportunity to assist. - PostFromUS Support Team
Christopher W.
It worked great for me. I first had trouble because I wanted a custom design mug that required a US billing adress, but that was provided by this company which solved some problems. After finally placing the order it was no problem sending it home to Sweden
Response from PostFromUSAug 12, 2025
Thank you for your kind review! We’re sorry to hear that you initially had trouble designing the mug and that the store wouldn’t ship it directly to Sweden, but we’re glad PostFromUS was able to help. Our service was created to provide international shipping options when companies can’t or won’t accommodate overseas customers. If there’s ever anything we can do to make your experience even better, please let us know — we’re always looking to improve. - The PostFromUS Team
Jiro
Very good and helpful
Response from PostFromUSAug 7, 2025
Thank you for your kind review! We're happy to hear that you found our service very good and helpful. If there's ever anything we can do to make your experience even better, feel free to let us know — we're always looking to improve. – The PostFromUS Team
Carlos R.
Great service
Response from PostFromUSJul 22, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Your support means the world, and we look forward to helping you again in the future!