PosterunReviews of posterun.com

I have not received a return label from this company. They sent me a really small size version of what i asked for and they agreed to send me a label to return and ever since has gone silenced and i have not received anything. I’ve tried over and over to reach out about returning my pic that has not satisfied me and they just ignore me now. Do not buy from them.

Product came 12 days after order an was pleased. Communication was zilch from paying. So thought I'd been scammed. But happy when it landed my canvas 36x24 but as of communication 0/10 hope this helps

I spent a ridiculous amount of money on a poster, and my package was marked as delivered — but I never received it. I’ve contacted customer service multiple times and got no response whatsoever. It feels like a scam. Zero accountability. No follow-up. Just silence. I even filed a complaint with the BBB, and still nothing. Absolutely unacceptable. I’ll never order from them again — and I suggest you don’t either unless you’re okay with being ignored after getting ripped off.

Shocking!! Do not use there website. Poster didn't arrive on time. Requested a refund, which they have totally ignored. Its been almost 2 months and still haven't heard from them. Plus the poster quality is shocking to. Stay clear from these scammers

I had a great experience with Posterun. I ordered three huge canvases, wanted to return one and they gladly accepted the return! Customer service was great. The quality is fantastic and we could not be happier. Colors are brilliant and the wooden part of the stretched canvas is done well. I will definitely continue to use them!!

We ordered a 20x16 framed canvas movie poster from posterun.com and paid for expedited shipping. The poster did not arrive within the promised delivery window; when we notified the company of this, they promised to refund the expedited delivery cost. That never happen. But there's more. When the poster finally arrived, we noticed the way the poster was made resulted in certain words actually wrapping off the front and onto the edges of the supporting frame. This made it totally unusable as the wall decoration we had intended. We notified the company of this issue and sent pictures of what we received. Again, they promised us a full refund. Since then, repeated inquiries about both promised refunds have apparently been ignored since we received no further communication from them. Our last inquiry asked for a response by 4:00 p.m. ET on Friday, May 02. There was no response - not even an acknowledgement - so we are writing this review in hopes that others who may be considering placing an order from posterun com weigh the decision carefully, as our experience leads us to believe they neither care about their customers nor honor the promises they make regarding rrefunds. Buyer beware!

This company is stealing images from individual's websites and selling them without permission or compensation to the copyright holders. They have many of my images, complete with my watermark showing, for sell on their website. You will see they even have screenshots of PDFs for sale. DO NOT USE THEM. I have tried to get them to remove my content but they have not responded. The phone number doesn't work. They are a scam website. They list their TrustPilot rating as Excellent on their site, but it is a lie.

Item arrived is not the same as advertised on their website. I ordered a framed poster and it was not the same as show online.