renee
Charged me but never received picture.
I ordered a picture for my mothers birthday on March 8th 2024 on March10 it said UPS label made shipped. It was never delivered. I tried calling the number on the site and it has a message to leave a message. The messages were full and unable to leave a message. The recording also said to text the issue. I tried everyday and sent a new text approx 25 times. No response. I filled out a complaint on the website and no response. It is horrible to take money and not deliver the product. It is time consuming to get the money back and write a review. I did not want this to happen to another customer so I took the time to report the fraud to the BB and to my bank. I did not have the gift for my mothers bday. Please do no order from them unless you want to lose money and spend hours trying to get it back. I would have Zero stars but it does not allow for that.
