POS HighwayReviews of poshighway.com

I've left reviews of POS Highway in the past, and they went something like this: Look, we’ve been doing this for nearly 75 years, and in that time we’ve had every-single-big-and-small-mass-retailer-who-is-going-to-close-us-down come to town. And here we are, still doing our thing. Why? Well, first of all, we don’t have customers; we have relationships…. But after that, it is ENTIRELY about efficiency and adaptability. CP hits all those marks, especially in the hands of power users. The important part of that last sentence is ‘power user’; not everyone is! We recently had an issue with receipt printers doing oddball stuff; after several hours of wrestling with it I gave up and called POS Highway. Eddie Mak gets on the phone with me and sees that the printer drivers are wrong, and after reinstalling the correct drivers all is good. The point to all this? EDDIE WAS A PLEASURE TO WORK WITH, AND MADE A FRUSTRATING MOMENT MANAGEABLE AND PLEASANT. And we get the same level of enthusiasm and professionalism for our sales rep Jason Dunham. Easy to talk to, quick with quotes and orders... just all around a pleasure to work with. You will never sell NCR CP to a customer looking to do the job on the cheap… it isn’t going to happen. That customer will not be convinced that spending money on their core infrastructure is well-spent… unless one of their peers or friends tell them about how well it works! ...EVERYTHING that I said then is true today. If you want to do it right, you NEED a partner you can count on. POS Highway is just that partner. Period. Andrew G. | General Manager Michael’s Appliance Center

Jason Dunham and the POS HIghway team have proven to be exceptional in their job duties, sense of urgency, and customer service skills.

Very responsive, and excellent communication and problem-solving team.

"Their IT tech support went above and beyond for our organization. Brent installed our Ingenico terminals for us last week. He was thorough, professional, and went the extra mile. I was very impressed."

Three years ago, our company switched from Microsoft Dynamics to NCR Counterpoint with the help of the staff at POS Highway. We found the transition process to be smoother than we ever could have expected, and that is in part thanks to the intuitiveness of Counterpoint, but mainly due to the excellent preparation, training, and support from the staff at POS Highway. We are now in love with the features of Counterpoint, and are always planning what to do next with all the features that are available. Every time we have a "what if" question, we ask the techs at POS Highway and they either know an answer, or figure one out. As a vineyard, winery, and tasting room, we were looking for a POS that could handle e-commerce, have little to no learning curve for our staff, and open up doors of possibilities that were not possible with our last POS. Counterpoint delivered in spades. Below are some of the many factors that steered us towards choosing Counterpoint and POS Highway over the other leading POS systems and providers out there. Data Migration: Ease of importing external data Wine Club Management Software Always up-to-date technology Mobile POS through CP Mobile Custom Discount Schedules that are as in-depth as you need Warehouse Management with multi-inventory systems Wholesale Management with Accounts Receivable E-commerce Integration All in all, POS Highway has helped us grow our business by helping us take advantage of all that Counterpoint has to offer. If it weren't for the incredibly helpful staff, we would only be using 10% of what Counterpoint has to offer. Counterpoint has exceeded our expectations in all regards, and we couldn’t be happier with the decision we made.

We have been through every stage in the typical SDLC. From requirements gathering and data collection, to Touchscreen layout and design. Additionally, we implemented several customizations, leveraged the advanced pricing module and drivers license scanning utilities, performed migrations from practice to live… the list goes on. I thoroughly enjoyed working with POS Highway and have come to think of them as an extension of our company. They truly understand Counterpoint and how to successfully implement it. Without a doubt, I recommend the team at POS Highway. The success of our project, being a first-time point of sale company, is directly linked to their expertise.