Robert
Every aspect of the trip was well done, except......
Every aspect of the trip was well done except for one thing. Wifi connectivity. I think in this day and time and on a trip of this level of expense, that wifi should have been included rather than an extra charge.
Response from Poseidon ExpeditionsJun 26, 2018
Hi, Robert. We're glad you had a great trip aboard the Sea Spirit! You raise a good point about onboard WiFi. In our particular case, this service is provided by a third-party supplier, so the costs are not in our control. As you say, the WiFi could be provided on a complimentary basis – similar to the way some cruise lines include alcoholic beverages – but this opens up a different issue where we would inevitably have some guests asking, "We don't plan to use the WiFi while aboard, so will Poseidon reduce my cruise rate as compensation?" As it is now, guests pay only for what they want and use. Granted, WiFi is not inexpensive, but this is due more to locational difficulties of being in the high latitudes. Costs will continue to decrease in the years ahead as technology continues to improve.




