MD
not as expected
Unfortunately, we did not have a very good experience. I understand there are many un-housed people in Portland which we are sympathetic to being from San Francisco, but it felt like the tour was of that rather than a ghost tour. We were flashed by one of them and taken through very sketchy and unsanitary areas so it was hard to pay attention. We didn’t enter anywhere and did not find the host engaging at all – We could not hear the tour guide well either. We stood in front of a pizza place and building with metal bars for some time while the host talked. We left ½ way through when the tour started back the way we came from. It was disappointing because I had booked this as a fun activity for my co-workers who traveled to Portland from San Francisco for a 2-day conference.
Response from Portland GhostsAug 17, 2025
Thank you for taking the time to share your experience, and we’re truly sorry to hear that it didn’t meet expectations. We completely understand your concerns, especially regarding the environment, safety, and the overall delivery of the tour. It's disappointing to hear that the guide wasn't engaging and that audio issues impacted your ability to follow along. This was intended to be a fun and memorable outing, and we’re sorry it fell short — especially since it was part of a special trip with your coworkers. Please reach out to us at [email protected] with the name your booking was under — we’d really appreciate the chance to follow up and make things right. Thank you again for your honest feedback.