PortatechReviews of portatech.com

Ordered barebones on 3Jul2019. Paid for two day express build and two day shipping. Today is 17Jul2019. No contact from Portatech, no computer. When calling them, their mailbox is usually full and unable to leave a message. You can not get a email to them as their contact page seems not to be working. Also paid an extra $79.00 for tech assistance and warranty, probably a waste of money..... spent $1365.04 and absolutely nothing to show for it!! Buyer Beware!!! Order #223773.

I purchased parts for a computer 7/6/19 I normally build my own but with this company this is not an option, so I have been waiting for it to show up. Today is 7/16/19 and no show so I start trying to contact them for follow up on my order. First I'm asked for normal stuff like order # and zip code to look it up and am told order has been held and to contact cust support. So I try, phone goes to a mailbox that's full. Try to email cust support, can't, their email form isn't configured properly, it tells me to enter their email address, there is no place on the form to enter an email. Dead end. I'm thinking I've been scammed. They had no problem taking my $600.00 It's been 5 days now and after many requests to refung my money or ship parts, still no response. Phone mailbox is still full and no calls are being returned from cust. support. I THINK IT IS SAFE TO SAY PORTA TECH is a SCAM.

223773 was my order number I mean NO ONE works there, wanted to add some things. But what do they care? days of emails, there phone number is a joke, no one answers during their "Business hours", There phone box gets full in an hour and remains that way for the whole day. I wanted to throw the little guy the business, I just should of stuck w/ newegg. How hard is it to answer an email? or return a phone call? I am about to put in a fraud thing through paypal. The way they accept Paypal is messed up to, it is like sending a "friend" money. Not a business.

Steer clear of this company and here's why: 1. The cooling system for the computer I ordered did not fit the case properly and instead of providing a cooler that fit, they jammed it in with screws at 45 degree angles. The radiator fans do not even sit flush with the case. 2. The computer was not wired properly...the power button was not even connected. 3. The processor was dead on arrival, despite the fact that the computer was supposedly tested for three days before being shipped. This ended up costing me about $100 at my local computer store to diagnose. 4. Portatech did provide me with a replacement processor, however they billed my credit card company $364.99 (The price of the processor) without notifying me that I was being charged and certainly without my consent. I have attempted to contact them about the charge via phone and email for two days and have received no response. Their support phone line takes me to a voicemail inbox that is full and tells me to call back later and I have had no response to my emails. Clearly I am going to be forced to contest the charge with my credit card company. This is probably the worst shopping experience I have ever had.

Saw a review on youtube about portatech just to check if they were a legit company and they passed the bar. Very happy about what I heard and saw. I bought a computer from them 2 weeks afterward.

Easy to order. Some info where not enough, but the name of the product was clear, so it was possible to find additional info on the internet.

Can't beat the price

It was very simple to order, but almost a month after my order was supposed to have arrived, I have received no info from the company. They don't respond to emails, and their phone doesn't even pick up.