Unsatisfied
I rarely give 5 stars but they earned…
I rarely give 5 stars but they earned it the old fashion way. Here is how it went for us. We ordered a dry vaporizer and immediately received a phone call from Phillip. He explained that the unit we ordered was no longer available - we weren't happy but listened to what he had to say. I was about to ask for a refund but he then offered us another model we did not consider. We accepted the offer and liked the new model so much, we purchased another one a few days later. Thanks for making our purchase experience a good one. That's hard to find these days. If you are in the market and are not sure what to get, I recommend talking to Phillip first - he knows what he is talking about! Our tag line "Unsatisfied" if it shows up was for a different vendor? lol


