PorscheReviews of porsche.com

You spend over a 100k on a new car which is currently being built then you receive some bullshit email saying the German factory are experiencing supply issues with adaptive air suspension so we can only provide steel spring suspension with PASM. Yet another company which is a complete joke and should sack the higher management and start again, Complete disagree...Shame on you

compre un porsche911 y me llego sin las ruedas y sin las llaves,fatal

Complete waste of time. Uninterested staff verging on unfit for purpose. When my Porsche broke down they sent the ‘wrong recovery vehicle’ and loading the car onto this could result in damage to the under carriage. They asked if they could proceed. When I declined they informed me the correct recovery vehicle would take between 3 to 4 hours and could they leave the keys in the car unattended. Complete joke - farcical and simply rubbish customer service. Porsche Portsmouth short staffed and undergoing a refurb so Cannot give a time scale for when I can expect the vehicle back. Feel ripped off by the service and standards. What a let down!

Cliente Porsche da decenni, ho portato la mia gt3 a sostituire la batteria, ogni settimana ricevevo notizie negative, alla 3'settimana comunico che avrei ripreso la vettura per portarla da altra concessionaria ... magicamente il giorno successivo era tutto ok.. mah... Al ritiro attendo quasi 2 ore perchè non vedevano il pagamento sul conto (2235,00euro) gli ho mostrato la ricevuta sul cellulare, ma non mi consegnavano le chiavi!!! Una parola di scusa avrebbe risolto tutto. Forse pensano che il mercato abbia bisogno di loro, col tempo capiranno che non è così. inutile dire che non metterò mai più piede dentro il CENTRO PORSCHE FIRENZE, e spero che questa mail serva a evitare guai ad altri.

Porsche Wolverhampton - the worst 3 years of my life owning a car. After sales service remains shocking, no one contacts you about feedback when you’re asked for it so nothing improves. Trying to book a car in for a repair takes endless back and forth calls as there appears to be just one person able to book the appointment. Ridiculous. Cant wait for the car to finish the lease and I’ll spend my money with a different brand that cares. I think the overall rating here is reflective of the brands care for its clients - for the premium price the only thing good is the cars performance…. The service standards are at the opposite end of the experience - buyers beware!

Le commercial a été insupportable, il m’a présenté la voiture en 5 minutes chrono Quand on appelle ils sont en réunion ou en formation même le directeur commercial est absent

One of the worst experience, I am having trying to reach somebody on customer service. I have no idea how Porsche got that far.

Ho pagato un lavoro che non hanno mai svolto…. Pessima esperienza… state lontano da questa banda….per fortuna non mi sono fatto convincere per l acquisto di una nuova auto…. Rinuncio a denunciarvi ….i soldi pagati dateli alle ragazze del front Office che non sanno l italiano….un po’ analfabete….