PorscheReviews of porsche.com

If there is one business that you need to AVOID AVOID on this planet, it would be Porsche (or mother company VW in General)!!!!! Disrespect, arrogance and extremely bad quality in recent years!!!!!!!!!

Porsche UK need a root and branch review of their terrible customer service centre. From top to bottom they have poor response time, ignore emails, ignore specific requests/actions & haven't got a clue about UK consumer legislation. First and last Porsche car I will ever buy and I try to put people off buying into a formerly prestige brand.

Void Porsche I bought my Maccan S in September I had such nightmares with Porsche company regarding monthly payment , they charged me twice in December and tried to take another payment today 10 th January since September I can say easily be on the phone every month for several hours and still they looking to it to find what is wrong I’m so fed up 3 months in my agreement I want change my car

Stay away from buying from Porsche, especially the Taycan. We bought a brand new Taycan this year, had it for 2 months and it's riddled with safety issues. The dealer we bought it from threw their hands up and gave up on the repairs and now Porsche North America is telling us they can't do anything, we are stuck with a lemon. 35 recalls alone this year, it's sad and disgraceful that this brand has suffered so badly. DO NOT BUY from them, their prices have gone up and quality has come down and their service centers are so overloaded, they have no loaners are taking weeks to even start your repairs. Worst customer experience ever. Just do yourself a favor and stay away!!!

Had my Porsche 911 in for repairs and mot and was kept in for over 2 months, upon receiving and after 3 weeks the low oil light came on. I spoke with Porsche Glasgow centre and although they did the mot and service they did not check the oil. My bill was just short of £6000, I was somewhat upset and emailed the Glasgow manager Iain Esdale , been a week now and no response whatsoever.

I’ve owned a Taycan for 15 months. Between checks, recalls and serious problems it has been back to Porsche 5 times, most of which I’ve had to deliver myself because they do not have adequate facilities to collect. They are producing cars with more problems than they can resolve. Each time has been a long wait without a replacement. As I write the charging ports will not open. Porsche Assist can not fix. Dealer can not collect or confirm any booking in. Unacceptable for what should be a premium product.

Porsche has literally hit rock bottom. They have manufactured more cars than they have chips for, and then are fobbing them off on customers with recalls and promises to make good on the chips, but rather than doing so, they continue to produce more new models - many with the "missing chips" and do not honor their promised recalls. This is deplorable and possibly illegal. If others have experienced the same, please join me in a class action suit unless Porsche changes their actions.

At least three interactions with Porsche Reading in recent weeks. None of them satisfactory - particularly for a high end car dealership. Recently bought a 991 with an extended Porsche warranty which need a couple of straightforward things doing to it. The hurdles presented by Porsche Reading and timelines involved resulted in me getting the first, very minor but potentially important issue, repaired at the local independent Porsche garage, within days, but at my own cost and the second, with 30mins on hold before getting through and being cut-off twice, involving an amber warning light which is preventing use, had a date of August proposed for repair unless I took out "Porsche Assist" and got the vehicle picked up and taken to Porsche Reading. Again, now booked in with the local independent specialist. So much for extended warranties and great Porsche Service!