PorscheReviews of porsche.com

Je vois une annonce pour un Boxster 981. Personne ne répond au téléphone. Je saute dans le premier train direction Paris puis Velizy. La voiture est en préparation donc impossible de la voir. 600km plus une nuit d'hotel pour rien. Le vendeur promet de me rappeler la semaine suivante pour me donner la disponibilité. Aucun appel. Hier je téléphone pour un update, personne de disponible, on me rappellera. Aucun appel. Ce matin je relance et on m'explique que la voiture est vendue depuis quelques minutes. En fait je suis la victime collatérale de la compétition entre les vendeurs. J'y vois un manque certain d'élégance, voire de respect. Ah oui ... le Directeur de la concession devait me rappeler. Aucun appel.

Hace 3 meses les compré un Cayenne GTS nuevo. Desde entonces ha estado 4 veces en el taller por un problema de fabricación que todavía estáis intentando diagnosticar. Esta ha sido la peor experiencia de mi vida al comprar un auto nuevo.

Enquired about a Porsche last week at an OPC in the UK and was happy to put down a non-refundable deposit, subject to approval of finance, with a view to taking delivery mid next month (July). However was told by the dealership that it was "company policy" not to 'have the car off sale from one month to the next' so they were unable to sell it to me?! So if I approached the dealership today (last day of the month), would the expectation be that I took delivery of the vehicle today?? Appears to be very spurious and more a case of the sales representative and / or dealership holding out for a customer that can complete this month so they can meet their monthly sales target and associated bonuses payable by the Group and / or Porsche. Didn't help either for the fact that I passed on the GAP insurance and ceramic coating ... again substantial commissions payable back to the dealership. Porsches are great cars but sadly very questionable practices adopted by their dealership network. Yet another example of putting profits before customers!

If you have actually worked for your money do not bother spending it with Porsche. I thought spending 100k on a car means logical and proper care of customers, boy was I wrong! I have been with bmw my entire adult life and I’ve had several warranty issues and they have always without fail resolved the issue even if it was in a ‘grey’ area within their requirements. Porsche does not respect customers, they do not follow any logical guide, they will decline warranty disputes even if it’s proven to be bad manufacturing. (Porsche USA approved and changed customers lights — so maybe move country?) I went to Porsche with a rear crack from the inside on my 992 911 and I was denied warranty change because and I quote “due to improper cleaning using certain products”. At this point Porsche hadn’t checked my car, so I asked how can you say this when you haven’t even checked the car yet? Then I said did Porsche send out a mass message to all 992 911 owners to let them know if this issue? How can customers be held to account for cleaning products that ‘may’ cause cracking. This is a manufacturing problem. My second rear indicators also have massive condensation issues, Porsche is now taking a look at the car, but after my initial exchange I expect them to come back with another ridiculous excuse and not change them. I will not go quietly into the night, this is outrageous and I will be contacting Porsche senior managers with the full story. I will contact every YouTuber, blogger, and I will share my story so that no one else ever makes a mistake of buying a Porsche.

Mijn Panamera 7 jaar oud, na een maand wachten op een herstelling, vermogenverlies, +€7700. Ik begrijp niet dat een wagen prijscategorie + 130K na 7 jaar zulke kosten heeft, ik heb dit met nog geen enkele wagen gehad, erg teleurgesteld in Porsche. Per direct mijn eerste en laatste Porsche.

Waited a year for my first Porsche due to factory reset. Ordered new one in Aug21 still no sign of it and no communication from Porsche whatsoever. Clearly not improved in last three years and just astonishingly bad for premium brand.

New car ordered August 2021 for March 2022 delivery. Heard nothing from them between that time and the present regarding my order, no updates or communication whatsover. Now left chasing them with no reply, not even an acknowledgment. First new Porsche I’ve ordered, really disappointing customer service levels and based on this, my worst car buying experience in 30 years.

If you value, honesty, respectfulness, upholding basic customer care qualities, you would not be purchasing a vehicle from Reading Porsche. My advice to any prospective Porsche customers is to give them a wide berth and head to Swindon or Cardiff, this was the forth Porsche I have purchased, never again.