PorscheReviews of porsche.com

Wilmslow Porsche (Stratstone) ** AVOID !!!!! Quoted £1947.00 for a 'MINOR' Service on my 2016 Porsche Macan GTS !!! Their 'Technicians' must be well paid eh :-) !! Going elsewhere !!!

Purchased a Porsche approved car which I'm very happy with however their service department here in Cape Town leave a lot to be desired. Apart from lacking any apparent technical knowledge about the cars (didn't know what the difference between wheel alignment - toe/tracking - and geometry - caster, camber etc) nor could they get my car to lock with the physical key when the fob started playing up. (I subsequently worked out how to do it my self). Porsche is obviously more of a status thing here as you won't see any on trackdays here (except mine). Oh and they never call you back after no matter how many call you make or emails you send trying to speak to them. Driving there and standing in front of the service desk is the only way. And they still have asked me to come in again after over a month to verify the key is indeed not working. In short sales great, service not so good!

Einmal Porsche und nie mehr wieder. 2x Radsensoren 2x Batterie ( trotz Batteriewächter ) und das bei einer Laufleistung von 55000km. Jedesmal musste ich abgeschleppt werden und einen passenden Leihwagen hatte man auch nicht. Da freut man sich wenn man gerade in den Urlaub fahren möchte. Selbstverständlich wurden alle Inspektionen durchgeführt. Eine Garantieverlängerung ( kostet 1200,-€ im Jahr ) habe ich auch abgeschlossen. Diese hat aber nur 1x die Kosten übernommen. Auch habe ich Porsche Assistance abgeschlossen, aber leider hatten sie kein passendes Auto für mich. Der Werkstattmeister ist sehr bemüht, das muss man schon sagen. Aber bei einem so hochwertigem Auto, sollte man meinen das es immer fahrbereit ist. Das ist bei dem Wagen leider ein Irrtum.

Hello, I am the owner of the porsche taycan 4s vehicle with chassis number WP0ZZZY1ZLSA37641. I am from İstanbul I want to write to you about the problems I have had since the day I bought the car. Turkey Doğuş Porsche Maslak service cannot find a solution to my problems. While my vehicle was on the road, it was giving an "electric system error" warning and cutting off the power. My vehicle was stalling at dangerous points on the road. then when i started again. it was moving. This was happening so often. When I took my vehicle to the service, they said that they could solve this problem with a software update and they updated the software and delivered the vehicle to me. However, my problems remained the same. On May 3, 2022, while my vehicle was at the charging station, the Electric system gave an error and the vehicle did not move. We took the vehicle to the service with tow truck. The vehicle has been waiting at the service for 6 months and I cannot use my vehicle. They say the problem is caused by a part called the Ev box and that this part has problems in its manufacture by Porsche. I have been suffering for 6 months. They gave me a Porsche Macan as a replacement vehicle. This vehicle is not in the same segment as the Porsche Taycan, and it is also not as economical as the Taycan in terms of fuel consumption. My vehicle is under warranty and its problems should be fixed in less than a month. I've been waiting for 6 months. And they have no idea when the problem will be fixed. It is very ironic that a company like Porsche cannot supply spare parts. This vehicle, in my opinion, has chronic problems as it comes from the factory. And I think these problems will continue. I request Porsche to assist me in this matter expeditiously.

I thought it was only me with problems with Porsche. I have had a Porsche Taycan which has had multiple issues since new, less than a year old. The latest has blown the home automation through connection with the faulty Taycan charge point. It has been 4 weeks+ and i am still awaiting Porsche to repair the car. Apparently supply issue with parts! Funny how they continue to make new cars when there is a parts issue! It just feels like porsche are not looking after customers who have already purchased cars and are more interested in selling new cars. Only a fool would believe supply issue that isnt affecting new builds!

Pathetic experience at Porsche Glasgow center , they made us wait 45 mins despite having an appointment for test driving the Taycan EV . At the end of the 45 mins we didn’t get to drive it anyway as they weren’t certain if we could on international licences despite us legally driving with out any issues - now after all the wait there was barely a show of apology and Infact they seemed to be rather demeaning , frankly if that’s how they treat people coming in to buy a 90k car they can keep the car and thier brand . Absolutely disgusted with Porsche give me a merc or bmw anyday atleast they know how to treat potential customers

Bin sehr enttäuscht vom Unternehmen Porsche. Haben im Januar einen Macan S bestellt, der eigentlich im Mai kommen sollte. Natürlich Lieferprobleme, kann man in der heutigen Zeit etwas verstehen. Aber am 21.7. kamen die Papiere und die Aufforderung die volle Kaufsumme zu bezahlen, damit er zugelassen werden kann. Zulassung war am 25.7., heute ist der 9.8. und das Auto ist immer noch nicht da und keiner weiß wann er kommt.

I have been a Porsche customer for about 10 years now, but I’m very unsatisfied with the quality of customer service and vehicle sales in Tallinn, Estonia which is in my opinion terrible. I hope that this attitude does not harm the Porsche brand and doesn’t reflect general values and mission of the company.