PorscheReviews of porsche.com

Leasingversicherung nach Vertragsablauf. Heute mit der Porsche Bank Versicherung telefoniert. Wurde dort sehr unfreundlich behandelt und ich hatte das Gefühl auch noch sehr schadenfroh zu sein. Man hat mich im Oktober 22 zur Generali Versicherung geschickt um meine Vollkasko in eine Teilkasko zu wechseln. Dies hab ich getan. Trotzdem wird mir monatlich die Vollkasko noch zusätzlich zur Teilkasko abgebucht. Ich hätte erst noch kündigen müssen. Ich denke doch wenn die Polizzen bei einer Versicherung sind das man erwarten kann das es korrekt gelöst wird. Das scheint mir aber ei e gängige Masche zu sein denn mein Gesprächspartner bei der Porsche Bank Versicherung war in keiner Weise erstaunt über diese Angelegenheit und total uninteressiert an meinem Anliegen. Eben Pech gehabt. Tolle Firma, sehr kundenorientiert.

As with many Taycan owners, seemed like a good idea at the time!! Coldest day of the year to find the heater had failed....then the worst experience of my 50 years of driving began. Such a dangerous fault, surely a recall???? No such thing, they put you in danger then you find out the hard way! Porsche Assistance……such brilliant LIARS…..we will make sure that you are given a comparable car……Is a C Class Mercedes comparible for £120K car???? NEVER AGAIN …….£500 of fuel???? When pigs get their wings I guess! Reported in January, still in a compound awaiting parts to fix the heater, software issues……endless problems…… Anyway, it’s already beyond doubt that PREMIUM CAR BRAND is totally debunked…..and just them having a laugh at what’s left of their customers. So rather than simply reinforce what’s already established…..what do we do?? I brought mine through a business. I have billed VWFS for loss of business use and personal enjoyment……not that there was ever any but I have given notice that I will pursue through the County Courts for Damages of £10,000 which if successful I will enforce through the High Court……. EVERYONE, DON’T GET MAD GET EVEN!!! Better still…..CLASS ACTION!!! Bigger compensation. I am happy to contribute £1,000 to set up costs if several other owners will join me? We need an owner with contacts…..Not allowed to give an email but must be a forum? Let’s get justice and STOP being taken for fools??? Porsche West London - excellent people. Porsche Nottingham excellent example of how to wreck a business.

Porsche Treviso Esperienza a dir poco pessima

What a joke, tonight at 1735 my Taycan had a puncture. Spoke to Porsche assist and was informed nothing could be done other than recover my vehicle, eta for recovery 8pm. We then received a text establishing 1030pm spoke to Porsche assist again and they confirmed this would be the earliest. Left the car in Guildford made my own way home to Hayling Island let’s see what happens tomorrow. Very disappointed with the hole experience considering we have purchase over six new cars in the last couple of years.

What a joke! I don’t even know where to start. I bought a taycan in April. I’ve had numerous software problems (no airconditioning, not being able to charge, navigation turning off, the floor on the passenger side was able to dent in and out when you placed your feet on it etc) which after months finally seem resolved. Now, I lost my charging card to charge at home. It’s been a week and they still have not arranged anything. My Porsche dealer is even angry with them and disgusted at Porsche Services since my dealer can’t order a new card, Porsche services does. They don’t return calls or emails and don’t solve the problem. They were supposed to call me today with a solution. Which really shouldn’t be rocket science. Just send me a new card! For such an expensive brand I truly expected at least a decent customer service experience. What a turn off!

I ordered a Taycan via a lease company Zenith in October 2022. Originally I was told it would be 6 months and then finally 1 year when dealer Confirmed order (which I accepted). 3 weeks( !! ) before delivery I was told it would be delivered in March 2023. By which time i had sold my car in expectation of the delivery. No apology, no temporary car nothing. To add insult to Injury a few weeks ago after waiting for 16 months!!! I’m told the price had gone up. I thought it was some sort of joke and complained to zenith CEO Directly he said it was Porches fault and having spoken to the dealer principle (Cambridge)he said it was Porsche UK’s fault and then trying to complain to Porsche UK they said it was the dealers fault and having gone around this loop twice more my only option is to take the increase (even though the huge amount of convenience) or I could cancel the order. I was finally told car before the end of March and now got another email from zenith saying mid April!!! A luxury brand..what a joke. I would avoid Porsche (and zenith) at all costs but if you do really want a Porsche (like I did) I would be prepared for delays and missed promises Absolutely disgraceful customer service from start to finish

What used to be a great car is nothing more that an overpriced car with numerous engineering flaws that results in a car that is dangerous to drive. If there was a minus 5 this is the rating porsche would get.

The heater failed in my Tycan in January and it has still not been fixed despite my having brought the matter to the attention of Oliver Blum in Germany. I am told the the Reading facility is backed up with failed vehicles-you might say ‘a veritable Tycan graveyard’. I am appalled at the delinquent level of service received from Porsche in the matter. They seem not to care and that is scandalous…