PorscheReviews of porsche.com

Porsche: 5760876 A 5 time Porsche owner who experienced inherent defects on a Cayenne E Hybrid. Agreed 3 years ago that I would be offered appropriate compensation on my next Porsche. Guess what, the person dealing with it has left and they won't honour the agreement. Not even a complementary Experience at Silverstone. I lost over £16,000 on trade in yet others (footballers in Chester) received full compensation. Untrustworthy and changed their argument whenever countered. Paul Bolton is the most unprofessional customer facing service manager I have had the misfortune to deal with. Continually changes argument after being refuted, can’t spell and calls customers by the wrong name. Will be taking the matter up with the Motor Ombudsman

My New April 23 Turbo S Cab, let me down twice on holiday, Porsche Assist were incompetent at best. Porsche UK Customer support not much better, lots of words all reactive nothing proactive. Multiple faults/poor quality, admitting leather in doors sub standard but fair wear an tear on bolster. Its barely 6 months old and is already worn????? Roof poorly aligned, another fault found in the management system while be checked over. They expect me to pay for shoddy work of Porsche assist while trying to get me on the road, seriously? I could go on but its very boring. Bottom line they don't give a hoot about their clients and the quality of the cars has dropped beyond recognition. Think twice before buying a Porsche especially a top of the range one, if you want one buy a 2nd hand one out of Porsche warranty from a specialist who cares.

Eigentlich -0! Also Leasing mit Depot abgeschlossen, Auto dann später verkauft an einen anderen Händler, alles wurde finanziell sofort überwiesen der Händler bekam die Endabrechnung und die Bestätigung von der Porschebank so, dass er das Fahrzeug abmelden und weiter verkaufen konnte. Ja, und jetzt zahlt mir die Porschebank mein hinterlegtes Depot nicht aus weil sie angeblich erst abrechnen müssen?!?!?!? Was ist denn mit denen verkehrt? Ich will mein Geld und bekomme es nicht! Angerufen, Mails geschrieben aber mein Depot von über 2000€ wollen die nicht rausrücken!!!! Fehler ist es wohl, wenn man alles bei Porsche macht, Leasing Versicherung etc. Finger weg! Aber die Bewertungen interessieren weder Porsche noch VW

Waited a month for a refund on Porsche connect after they took payment from my bank after selling my car. Four phone calls, four emails, lots of excuses. Accused of not actually paying and having to provide proof and I am still yet to receive a refund! Porsche are a joke!

Schlechteste Versicherung überhaupt, muss jetzt 700€ selbstbehalt bezahlen anstatt der 350€ nur weil ich parkschaden in einer Lackiererei und nicht in der Fachwerkstätte beheben habe lassen. Nie wieder diese Versicherung

Despite the glossy showroom at Porsche Tewkesbury their customer service was to me extremely poor. With a prior appointment I waited 3.5 hours for a repair to a sun blind to be given a diagnostic on the whole car which I did not ask for and a quote for a minimum of £1,300 to repair the sun blind. In addition, they disabled the sun roof, so that it no longer opens and charged me £199.20 for the diagnostic and the quote for the repair.

The support group not helping at all , after almost a month they couldn’t give me a straight answer ! they supposed to send me a refund when i ask them their excuse is our system is not working what the heck ?! after 3 weeks ?!

Nous avons fait refaire un double de clef en décembre 2022 pour un macan 2019 : 600 euros, comme précisé il s’agit d’un double ( ne sert que rarement) en juillet 23, je me suis aperçu que celle ci ouvrait les portes mais ne permettait plus de démarrer Pour Porsche France, bien que celle ci ne présente aucun coup ni trace d’humidité, elle aurait subit un choque ou est tombée dans l’eau !!! Et tout ça dans même avoir vu la clef : donc refus de garantie !!!!!