PorscheReviews of porsche.com

Probléme de bequet qui ne se ferme plus sur mon cayenne coupé de juillet 2021 et qui totalise 44000 km j,ai fait une demande de prise en charge chez porsche france qui m'a été refuser en évoquant que j'aurai du prendre une extention de garantie en juillet 2023 or j'ai acheter le vehicule en decembre 2023 ,voici la réponse de porsche france relation client je n'ai pas d'autre choix que de transmettre le dossier a ma P J cout de la réparation 3080 euro c'est une honte06

Had nothing but problems with my Porsche Cayenne. Had it serviced at 91 k miles and after paying for service 1800$ was given an estimate that another 16,000$ in repairs were needed. So repairs would cost more than the car was worth. These repairs should have been communicated to me upfront before car was serviced and I was expected to pay full service fees. I have tried to speak to Porsche Customer Service and Porsche Irvine GM. No one will get back to me. I would not recommend Porsche to anyone.

I am extremely disappointed with the customer service I have received from the Porsche Online Shop. I ordered a cool bag, two back packs, a garment carrier and two carry bags. They were delivered far too late for me to gift to my husband and son for their European road trip in my son's 911. Therefore I requested the return labels for the three parcels that they sent. I was told to put the same label on each parcel. Which is, of course, ridiculous because that would only track as one parcel. I queried this but CS was adamant. I then travelled an hours round trip to drop them and only one was accepted for the very reason I queried. This was several weeks ago and despite repeated requests, I am still waiting. This has left me unable to return items that were not available in time to be given as gifts. To make matters worse, I was given incorrect advice by customer services, even though I queried it. Had correct advice been given, much of this delay could have been avoided. My most recent response from Porsche apologised but said they cannot say when the labels will be sent because they are so busy issuing labels! This is not acceptable, especially given how long this has already taken. I expected far higher standards from a brand like Porsche. I would never order from them again and I would urge others to consider whether to.

I could not be more upset with Porsche. I had over 800 credit until them. My husband and I had issues with out bank account posting a payment we had made. It showed on our end as paid but on theirs it did not go through. This has never happened to us. It became over 30 days late and we got no phone call from them until it was too late. They posted to my credit and would not give me a one time "goodwill deletion". They wanted nothing to do with it and said "we treat all fairly and no one gets a deletion". I find that hard to believe. I most likely will never buy another porsche due to this problem. It's a $!50k car and they did nothing to work with us.

Compre un Porsche Macan S hace dos años con el certificado de control y el coche no ha tenido problemas pero las dos incidencias que he sufrido siempre han acabado siendo de "esteticos" la ultima es que la etiqueta del código de control del faro se ha soltado (fallo de fabricación) y esta visible dentro del faro, lo comenté antes de que se terminará la garantía certificado por ellos mismos, han tardado en dar respuesta y ahora me comentan que no está en garantía y que no dan solución, es un fallo evidente de fabricación. Esto es lo que hace una marca premium o no. Por mi parte primer y último Porsche.

Terrible service from the Tonbridge Porsche dealer. Had the car for over 4 weeks for a service and still failed to address the warranty requests. Nice comment, that rattles are not covered under warranty on a car with 9000 miles on it. No wonder the sales and share values are decreasing. Terrible service, and purely taking business for granted (plus charging over £4k for a service) means the shine has faded for me.

Artikelen besteld bij de webshop van Porsche. Zij zetten de kopers op een verkeerd spoor als het gaat om de datum van levering. Een praktijk voorbeeld: op 14 juli 2026 bestel ik een poloshirt. Op de website staat 'verwachte leverdatum 15 juli 2026'. Op 15 juli 2026 kreeg ik een mail met de mededeling dat ik moet wachten op een factuur en track&tracelink. Kortom: 15 juli gaat geen levering plaatsvinden. Ik ervaar dit als onbetrouwbaar.

I had a vehicle custom built and delivered to Porsche Fort Myers. While working with their finance manager on exterior protections, I said I did not want any chemicals introduced to the interior. She disregarded those requests, along with my personal property and personal well-being, and sold me a warranty under false pretenses that required the vehicle interior to be chemically treated. She also sold me a 2-year maintenance agreement under false pretenses that it was "35% off current price." The reality- the purchase price was nearly 30% more than what is listed on Porsche's website. Their finance manager also ignored my repeated requests for clear windshield tint and had the windshield tinted with an illegal level of Visible Light Transmission (VLT). Their shop also applied ceramic coating to the windshield's exterior. Their end product is subpar, leaving the windshield with noticeable streaks (i.e., swimming effect). When I contacted the finance manager about these issues, she backpedaled on her promises, offering only to remove the shoddy work and denied a refund for the unusable ceramic coating or illegal product application.