Poo~PourriReviews of poopourri.com

Ordered the product 3 weeks ago. Have yet to recieve it

Still waiting for product to come and it’s been almost 2 weeks!

I did not even receive the order.

I have not received my product yet

My order never shipped.

This is the first purchase in my life where I actually would have had to pay MORE money for using a promo code. Your website is meticulously designed to only allow free shipping on orders over $19.90 I believe. This is, as if by coincidence, the cost of only 2 small bottles of your product. I had a promo code for something like 30% off, which in the normal world, would save me money. But this dropped the total barely below the threshold and therefore the shipping cost was added, making the total much more than before the code. Buying only one bottle of product would not make sense either since the total with shipping included is similar to $19.90 anyway, so consumers are forced to buy at least 2 with no promo code. This is frustratingly stupid and basically robbing people. I lost a great deal of respect for your company after this.

I received an email for cyber Monday day and I went online and as I was looking at what to order a “spin me” thing popped up. I entered my email and then hit submit button. Nothing happened so I proceeded with my order. After completion of my order it popped up again so I tried it and it came up with I would win some product if I placed an order over $25. My order I did just minutes prior was short by less than $2. I called and was told there was nothing they can do except to do another order and then when my original order came in I could then return it. With the holidays life is extremely busy and to take more time to return something is not something I look forward in doing. When I called I was hoping to cancel my order and redo one so that I could get the gift you all so generously offered. But to no avail that was not an option. It has caused me to rethink in doing business with you all going forward. This is the second time I have ordered from you all and I’m extremely disappointed with the lack of customer service and the lack of options. Also to state that it wasn’t my error to begin with when the gift option didn’t work in the beginning (which all of this wouldn’t have happened!).

One star for the customer service. I called and cancelled my order because it would not be delivered in time that I needed it. The lady that I talked to told me that she would cancel it for me. But the order was sent to me anyway. I already left for my trip. I ended up with the order that I don't need.