PooLinReviews of poolinstore.com

Just purchased my 3rd Poolin machine, EOC02, EOC06RE, and EOX. Customer service is absolutely amazing! Kai Tang has been extremely helpful and responsive. I cannot wait to get my EOX this week.

Absolutely love my machines and all the help and information I have gotten!

Great customer service and Great response time!

Ever simce i purchased the eom celine and kevin have been a huge help for anytjing k need 24/7. The machine runs great! Def a great investment and celine and Levine continue to help through my process

Had a question about maintenance on my wife’s EOX and Leo Wang got me took care of !! This is a great company with the best customer service ever !!

Muy buena, muy fácil de manejar. Volvería a comprarla

New to embroidery, took a leap and purchased the Poolin EOM. It was very easy to setup and the support I have received has been amazing. There is a bit of a learning curve but with a little research it was easy to figure out. I highly recommend the product and company.

I ordered a Poolin EOCO5 back in May of 24, completely new to embroidery but wanted to add some different components to my quilts and make custom quilt labels. After the machine arrived; my quilting days slowed and I dug into learning an entire new craft. I have since added 2 more Poolin Sewing machines (565 and EOCO2) and the most recent newest single needle machine the EOCO7. Which increased what I am able to make by size and speed. The Poolin team has been a wonderful asset in my journey of going from a casual hobby while working full time to a full time retirement hobby allowing me to do craft fairs and make a variety of different things. The team is fantastic with making sure you are confident with your machine and will work with you until you master the craft. They are great trouble shooting and resolving issues when they do arise. The products that they have available from machines, to thread and stabilizers is top notch and very affordable. I have gone from a customer who took a leap of faith with a very new to the market brand to a dedicated customer who will not go with any other brand going forward.