Mauricio F.
Muy buena atención
Muy buena atención, los técnicos contestan muy rápido dan solución a tus problemas, en especial a mi amigo Benson una persona increíble!

Poolin Store is the official online destination for Poolin embroidery machines, we are committed to delivering genuine products, reliable customer support, and a smooth shopping experience—all in one place.In addition to our machines, we offer a complete selection of accessories, supplies, and resources to help bring your ideas to life. Our goal is to make embroidery more accessible, whether you're creating for personal projects, gifts, or starting a small business.
PooLin (poolinstore.com) has 392 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Mauricio F.
Muy buena atención, los técnicos contestan muy rápido dan solución a tus problemas, en especial a mi amigo Benson una persona increíble!
wreles W.
Attentive staff, quick responses, good embroidery machine 😊❤️ thanks
PATEL N.
Good product Very nice easy sat up and use
Leann V.
This brand makes embriodery accessible to a wider group of people. They have every price range for every type from beginner to semi pro to pro! I started with no knowledge of embriodery with their smallest single needle and fell in love with their products and customer service. Their customer service and support groups online help so much with small minor trouble shooting and their engineers are always happy to help with any technical difficulties! The quality is good and works as expected! So happy that I trusted the PooLin brand! I even upgraded to an EOM just 3 months into owning my E0C05!
Tauhidul Islam T.
I am satisfied with customer service and machine performance as well as.
Alex
Was very easy to get set up and running! Leo is very helpful in addressing and solving any issues you may have. I’ve been satisfied!
Barbara F.
I had trouble with my machine being stuck on a screen. I received awesome assistance from Poolin’s support team. Leo Wang did an amazing job working through my machine issues.
BETH G.
I received my EOX one week ago and I’ve been testing it all week against my HappyJapan machines. I run a lot of patches. Today I stitched 18 patches at once with over 177,000 stitches in a 13x16 Moghty Hoop - ZERO thread breaks. I have eleven years professional embroidery experience on multiple brands of high-end commercial machines. I am SO happy with my EOX so far. And PooLin offers excellent customer service. 5 stars!