PooLinPoolin Store is the official online destination for Poolin embroidery machines, we are committed to delivering genuine products, reliable customer support, and a smooth shopping experience—all in one place.In addition to our machines, we offer a complete selection of accessories, supplies, and resources to help bring your ideas to life. Our goal is to make embroidery more accessible, whether you're creating for personal projects, gifts, or starting a small business.
PooLin (poolinstore.com) has 392 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Olive
I absolutely love shopping with PooLin Store! The products are great quality, the prices are reasonable, and my orders have always arrived as expected. The selection is amazing, and everything is easy to use. Customer service has also been helpful and responsive. I’m very happy with my experience and will definitely be ordering from PooLin Store again. Highly recommend! ❤️
MJ
Good customer service. I got troubles with threading. They patiently instructed me how to fix it. Other than that, the machine worked pretty well, even more than I expected.
Emma- Njawan L.
I'm very happy with my Poolin Embroidery Machine. After getting it set up, it started working very well, and I'm impressed with its performance and results. It has been a great addition to my business, and I'm pleased with my purchase. I'm also impressed on how the technical team follows up to ensure there are no issues and that everything is running smoothly. A special Thank you to Leo Wang for the great support and follow-up. I'm a happy and satisfied client, and I would definitely recommend Poolin Embroidery machines to anyone looking for a reliable and quality embroidery machine. Thank you, Poolin, for a great product and excellent support.
Larry G.
I purchased many items from the Poolin store. Everything has been awesome. I recently purchased the EOX embroidery machine and the entire experience was without issue. The EOX was delivered earlier than expected and the service has been 5 star. Customer service is excellent. I absolutely love this machine. I have had no issues with the machine or the extras that came with it.
Tanya H.
Everything for the order to the shipping and service once the machine got here is wonderful. I do wish it came with more of a book on set up and getting started with maybe some ideas on how to do things but the videos are nice as well. The only problem is sometimes its hard to find exactly what I need. When that happens I just message and they send me a link to the right video. Very helpful. Machine runs great!!!!!
Michelle G.
Very knowledgeable and affordable to start. After sale support and troubleshooting has been phenomenal!!!
Mina S.
got my EOX, love it!!lot of video learning, contact through facebook, ordered through Alibaba. Delivery to my door. very attentive and active customer service. so far machine running well.
Erica B.
I received my Poolin EOM a couple weeks ago and it has been a great investment. Their customer service, specifically Leo Wang, has been very responsive and helpful while learning their machine. Also their YouTube videos helped get me set up and started very quickly. I would consider buying another Poolin in my future.
