David
The delivery was fast but unfortunately…
The delivery was fast but unfortunately it was the wrong set. Contacting the Contact Support Team resolved the issue without further incidents. The communication and follow-up by the Support Team was outstanding - The furniture itself appears to be of fine quality and time will tell.
Response from PondetOct 21, 2026
Thank you for sharing your experience. We're so glad to hear that our Support Team was able to resolve the issue quickly and that you were happy with the communication and follow-up. We truly appreciate your understanding and for choosing PONDET—we hope you enjoy your new furniture for many seasons to come!