Pompeii3Reviews of pompeii3.com

Never received my order and no one would help but I had to pay for it

I could not get my money back so I was stuck with a ring that constantly has the diamonds falling out on it. It has been a nightmare with this company and the FTC needs to investigate their business! Beware and don’t end up like me with a wedding set I can’t even wear because I know a diamond or two will fall out of it. My ring has been sent back to this company way too many times to be fixed. Wish I could just have my money back and go purchase a wedding set I could enjoy😔

I bought my earrings from Amazon through this company and I think their fake no shine to it at all

Bought a $10,000 engagement ring from Pompeii3. Had the ring appraised and found out it was fake and not natural as advertised. Pompeii3 refused a refund because it was past 30 days but it was within the warranty period. They had us return the fake ring and sent us a replacement ring that was real, but terribly cloudy and worth far less. They also sent their appraisal as "proof" but it did not match the ring they sent. The company still refuses to refund us. They can't deliver on the products they advertise. I would NEVER buy from these scammers again. Buyer beware!!

My fiancé purchased a Pompeii 3 ring through another distributor called Bliss. He ordered a 2 carat blue diamond with 14 karat gold band. We took it to a jewelry shop and had it inspected. The gold was fake and the stone was not even a diamond. This place is a scam!!! My fiancé felt terrible. This company should be ashamed of themselves and be shut down.

Business response 06/05/2024 Hello, As stated before, if the item got worked on by a separate jeweler we can no longer repair the item as this voids you warranty because we cannot guarantee any work done by another jeweler. This is stated in your warranty paper that was also sent to you. If no work has been done and the item still needs to be repaired we will happily take a look at the item. Customer response 06/06/2024 Complaint: 21770602 I am rejecting this response because: As I had stated before the business did not respond for the repairs to be done. They did not hold up to their part of the extended warranty which states the warranty covers repairs & resizing (see attached). I tried numerous times to follow the agreement of the warranty but was left with no other options than to have repairs done elsewhere because the company would not reply. We could not have engagement pictures and wedding pictures with missing diamonds. I feel they voided the extended warranty & should refund the $49.99 paid for the warranty and atleast $150 towards the cost we had to pay for repairs. Sincerely, ****** & ****************

Terrible company do not do buisness with them..

Like a fool I went to there web site and read there outstanding (FAKE) reviews I went on trustpilot to see how big of a rip off this company really is. My emails said still processing. I called the fake customer service people and they said they couldn't do anything. So you just waste your time calling them. I tried to cancel on line. I finally get a email that it would be shippen about 3 weeks and then They would start the process of returning the ring. They said they would send me return shipping label. They first said it was valued at $17,000 but was going to sell it to me for only $2,600. I then ask for an appraisal. They said they normally charge a fee but they wanted me to give a good review so they gave it to me for free. They sent it to me and said it was valued at $13,000. They are a rip off company. I am sending them a certified letter at a cost of $125 and start the legal process. They use affirm funding and they will not cancel the order until they receive first payment and then call them back. Both companies are scammers beware